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Plugin is causing my payment processor to crash

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Plugin is causing my payment processor to crash

Tagged: affiliate, braintree, caldera forms, crash, incompatible, payment

  • This topic has 7 replies, 2 voices, and was last updated 10 years, 3 months ago by Shadow Labs.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 12, 2016 at 10:50 pm #1570
    mziebinski
    Participant

    Hello,
    On my site I am using Caldera Forms + Braintree processor to process purchases. The WP Affiliate Manager plugin is preventing the payments from submitting! (with plugin deactivated it works, with plugin activated it doesn’t work).

    invalid format message

    I get an error message saying “amount is an invalid format” from my payment processor. The WP Affiliate Manager must be altering something that my payment processor doesn’t like… can you please look into this for me?

    When I run JS console I don’t get any errors.

    Thank you!

    January 13, 2016 at 1:43 am #1574
    Shadow Labs
    Keymaster

    Hi, I have replied to your post here: https://wpaffiliatemanager.com/forums/topic/add-form-submission-run-action-on-caldera-forms/

    Have you added any new code that might be causing this issue? If so please send us the full code via contact form so we can investigate it.

    Contact

    January 13, 2016 at 8:57 pm #1576
    mziebinski
    Participant

    This is a separate issue from my other post (although maybe it’s related?).

    I have not added any code. It has not worked properly since I installed it.

    What specific files can I provide that might help you figure this out?

    Thank you!

    January 13, 2016 at 9:32 pm #1577
    mziebinski
    Participant

    I don’t know if this helps, but I found the error code on the Braintree developers page that is coming up when I use the WP Affiliate Manager plugin:

    It is Transaction error code 81503

    Link to Braintree developers page

    January 14, 2016 at 2:25 am #1578
    Shadow Labs
    Keymaster

    Well, Affiliates Manager doesn’t have any integration with Braintree. So this error will only occur if there is a conflict with the form plugin. Are you doing purchases in sandbox mode? If so please provide a link so I can do a test transaction and check for errors in my console.

    January 14, 2016 at 4:00 pm #1580
    mziebinski
    Participant

    That would be great! I have applied Sandbox settings. I will send instructions in your contact form. Thank you.

    January 14, 2016 at 4:07 pm #1581
    mziebinski
    Participant

    Please let me know when you have completed testing so I can go back to live mode. I appreciate the help!

    January 16, 2016 at 12:34 am #1587
    Shadow Labs
    Keymaster

    Thanks. We have replied to your email.

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