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Affiliates accept terms when they register but they can't login

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Affiliates accept terms when they register but they can't login

Tagged: login issues

  • This topic has 6 replies, 4 voices, and was last updated 10 years ago by helium.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • March 17, 2016 at 7:38 pm #1769
    smudged
    Participant

    My affiliates accept the terms when they register but, once their login and password is emailed and they try to login, they keep getting redirected to the Store Affiliates page and they can’t access creatives or any other affiliate information. In the system, it states that they haven’t accepted the terms even though they have.

    I have my affiliates approved and I have debug turned on but I’ve also tried it with it off and there’s no change. The emails go out successfully so there aren’t any problems there.

    I’ve been trying to figure this out all day. Any help would be greatly appreciated.

    March 19, 2016 at 5:23 am #1773
    Shadow Labs
    Keymaster

    Hi, Do you have any other membership or e-commerce plugin that allows the user to login to your site (via WordPress login)?

    March 30, 2016 at 7:56 pm #1810
    labells
    Participant

    Hello. This is smudged. For some reason, my login credentials wouldn’t work so I made a new account. I do use woocommerce but not to login to my wordpress.

    March 31, 2016 at 3:49 am #1815
    Shadow Labs
    Keymaster

    Can you login with affiliate credentials when WooCommerce is deactivated?

    March 31, 2016 at 6:07 pm #1820
    helium
    Participant

    Affiliates can’t login.

    April 1, 2016 at 6:18 am #1824
    Shadow Labs
    Keymaster

    What error do you get? All affiliates are actually WordPress users. So they should be able to login even if affiliates manager is deactivated.

    April 1, 2016 at 5:14 pm #1829
    helium
    Participant

    I don’t get an error.
    when a customer or visitor fills the affiliate registry and it’s approved
    the login information send by wp affiliate to the new affiliate is not (no such user) recognize the by the affiliate login area it jumps to wordpress login area.

    but when i enter the a new affiliate through the back-end and the affiliate enters the login information generated by wpaffiliate in the affiliate login area it works.

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Viewing 7 posts - 1 through 7 (of 7 total)
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