WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

[Support request] Adjust for refunds

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Adjust for refunds

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • March 1, 2018 at 3:46 pm #3325
    wiso
    Participant

    Hey guys,

    Is there anyway to adjust commissions for refunded items?

    Thanks in advance!

    March 2, 2018 at 1:23 am #3327
    mbrsolution
    Moderator

    Hi, are you also using WooCommerce plugin in your site? If not can you provide an example of what you are trying to achieve.

    Thank you

    March 2, 2018 at 9:13 am #3329
    wiso
    Participant

    Hi,

    Yes I have woo commerce. I have a clothing store and lots of people order to try different sizes and then send back for a refund.

    Is there anyway that when a refund is processed this is removed from the commission of that affiliate?

    Thanks,

    Elliot

    March 2, 2018 at 10:02 am #3330
    mbrsolution
    Moderator

    Thank you for providing more information. I have submitted a message to the developers to investigate further your issue/request.

    Thank you

    March 2, 2018 at 4:58 pm #3333
    wiso
    Participant

    Thank you, I appreciate this. I imagine one way of doing this would be setting affiliate commissions to not be active for “X” Days after earned, then after say 14 days (to link with returns terms and conditions) they will become immune from a refund reduction. If they are refunded in the “x” days it comes off the commission.

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