WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

[Support request] Adding Customer Subscription to Affiliate account

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Adding Customer Subscription to Affiliate account

Viewing 15 posts - 1 through 15 (of 17 total)
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  • Author
    Posts
  • April 17, 2018 at 8:09 am #3468
    cdbais
    Participant

    Hi. How do I add a subscription that someone has purchased to someone affiliate account.

    Eg. Someone has purchase without using a affiliate link.

    I need to assign this subscription purchase to someones affiliate account.

    April 18, 2018 at 2:41 am #3470
    mbrsolution
    Moderator

    Hi, is the person you wish to pay the commission too is already an affiliate member? Or is this someone you simply would like to pay the commission too because you know they recommended your product?

    Kind regards

    April 18, 2018 at 3:01 am #3471
    cdbais
    Participant

    Thanks for getting back to me.

    I would like to pay commission too someone that is already an affiliate member. I would like to credit a subscription sale to them so they get the monthly commission from the sale.

    April 18, 2018 at 3:19 am #3472
    mbrsolution
    Moderator

    Hi, there is an option to manually pay a commission to an affiliate. This is located under Affiliates -> Commissions -> Manual Commission. Have you tried this feature yet?

    Regards

    April 18, 2018 at 8:17 am #3474
    cdbais
    Participant

    I did look at this section but it looks like a one off commission. I need to be able to assign a subscription to an affiliate so that they continue to get commission for the life of that subscription.

    manually pay a commission to an affiliate does the system know that this is a subscription and continue to pay them commission each month?

    April 19, 2018 at 3:26 am #3479
    mbrsolution
    Moderator

    Hi, I understand what you mean. However in regards to the following comment.

    Eg. Someone has purchase without using a affiliate link.

    As far as I know, the only way to pay the above commission is manually.

    Are you currently using the following plugin WooCommerce as well.

    Regards

    April 19, 2018 at 7:10 am #3487
    cdbais
    Participant

    Yes I am using WooCommerce and also the WooCommerce Affiliate plugin.

    So if I manually add someone’s subscription number to a registered affiliate they should get commission for the life of that subscription. Is that right?

    April 19, 2018 at 11:27 pm #3488
    mbrsolution
    Moderator

    Hi,

    So if I manually add someone’s subscription number to a registered affiliate they should get commission for the life of that subscription. Is that right?

    Have you installed the following addon?

    Regards

    April 20, 2018 at 1:05 am #3490
    cdbais
    Participant

    Yes i have WooCommerce Subscription Integration plugin installed and running.

    April 20, 2018 at 1:20 am #3491
    mbrsolution
    Moderator

    Hi,

    So if I manually add someone’s subscription number to a registered affiliate they should get commission for the life of that subscription. Is that right?

    Yes, that is correct.

    Kind regards

    April 20, 2018 at 2:44 am #3492
    cdbais
    Participant

    Amazing. I will give that a go tonight. Thanks for your help

    May 14, 2018 at 2:22 am #3556
    cdbais
    Participant

    I am still having trouble trying to apply a subscription to an excising affiliate account. I have tried manually adding a subscription to someones account but each time the subscription renews each month it is not applying the commission.

    Are you able to please provide me with a procedure on how to do this.

    May 14, 2018 at 2:55 am #3557
    mbrsolution
    Moderator

    Hi, I think your issue might be related to the cookie duration period. Please read the following documentation. Let me know if this helps you.

    Kind regards

    May 14, 2018 at 3:29 am #3559
    cdbais
    Participant

    Thanks for the quick reply

    The problem I am haivng is adding a subscription customer to an excisting Affiliate account.

    I have one or two affiliate that are using printed marketing posters and each time someone from there town joins my site and buys a subscruption I need a way to credit that affiliate for the sales. So the customers is not using an affiliate link they are just going to my home page and then purchasing a subscription and I need a way to connect that sales of the subscription to an excisting affilate account and then have the commiossoin continue to be paid months as per the subscription.

    May 14, 2018 at 4:03 am #3560
    cdbais
    Participant

    Another way to think about this is. I have people NOT using links that I need to credit there sales to an excising affiliate. So I need to be able to manually add a subscription from a sales that the customer did not us a link.

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