Error after login - WordPress Affiliate Manager

This topic has 13 replies, 3 voices, and was last updated 7 years, 3 months ago by Shadow Labs.

Viewing 14 posts - 1 through 14 (of 14 total)

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January 21, 2019 at 11:00 am #4301

timdhrng
Participant

I did everything set up and did a test sign up. Everything was fine until I try to log in. If i try to login It shows “Blocked” and the link is directing to “https://www.webname.de/wp-login.php”
What did I wrong?

January 21, 2019 at 9:30 pm #4302

mbrsolution
Moderator

Hi,

Everything was fine until I try to log in. If i try to login It shows “Blocked” and the link is directing to “https://www.webname.de/wp-login.php”

Are you login in as an affiliate member or are you trying to log in straight after you finish registering? Or are you login in as the website administrator?

Regards

January 22, 2019 at 7:38 am #4307

timdhrng
Participant

Hello, thank you for your reply the errors comes when I try to login as an affiliate member.

January 22, 2019 at 8:18 am #4308

mbrsolution
Moderator

Hi,

When an affiliate signs up, a WordPress user account is automatically created. That means the password is automatically created by WordPress and sent via email. But you still have to log in to agree to the terms & conditions and set the preferred payment method.

Did you carry out the above?

Regards

January 22, 2019 at 9:16 am #4309

timdhrng
Participant

I did not carry above that. Do i have to set the checkbox myself in the login area?

January 22, 2019 at 9:38 am #4310

mbrsolution
Moderator

Hi, check the following documentation. Let me know if this helps you.

Thank you

January 22, 2019 at 10:45 am #4311

timdhrng
Participant

Hello, the documentation didn’t help me.. And i also recognized that the user agree terms and condition at the application, so this should not be the problem. You can check the page here: https://www.lensfx.de/affiliate-home/

January 22, 2019 at 12:44 pm #4312

mbrsolution
Moderator

Hi,

I checked your site and decided to carry out a test without creating an account. I went to log in with a dummy account and it redirected me to the URL you shared above. So there is definitely something wrong with your settings. Please check the following documentation to make sure the registration pages are correct.

Once you have carried out the above, try the following troubleshooting steps.

Let me know how you go.

Thank you

January 22, 2019 at 1:17 pm #4314

timdhrng
Participant

Hello, I checked all the settings and also if the right pages are selected in the settings. I also went through the troubleshooting, deactivated all other Themes and plugins but also without result..

January 22, 2019 at 10:57 pm #4316

mbrsolution
Moderator

Hi, I just checked the URL again and it redirects to the yoursite.com/wp-login.php without the blocked message. Is your issue resolved?

January 23, 2019 at 7:36 am #4320

timdhrng
Participant

I Stil get the same error, no matter which device I try. Which browser did you use?

January 23, 2019 at 8:09 am #4321

mbrsolution
Moderator

Hi, I did another test and apparently it works in Google Chrome but not in Firefox. So there is some issue in your site.

I am running Windows 10.

Kind regards

January 23, 2019 at 8:58 am #4322

timdhrng
Participant

With chrome it also do not work on my Mac.. thank you for your affort. I may have to try another affiliate plugin..

January 24, 2019 at 7:24 am #4325

Shadow Labs
Keymaster

@timdhrng, our affiliate login form is fully controlled by WordPress. If you say that it’s not working there are two possibilities:

1) core WordPress has a bug
2) a plugin/theme on your website is causing this issue. It could also be something configured on your server.
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