WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

[Support request] Code 10004 The number of input records is less than or equal to zero

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Code 10004 The number of input records is less than or equal to zero

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 23, 2019 at 2:00 am #4388
    ian.arman
    Participant

    Hello,

    The WP Affiliate plugin is passing a $0 value when making a MASS PAYMENT.

    the is the same error in both PAYPAL SANDBOX and LIVE

    Code 10004
    The number of input records is less than or equal to zero
    Severity error

    February 23, 2019 at 5:38 am #4389
    Shadow Labs
    Keymaster

    Hi, Are you using this method?

    How to Make a Mass Payment Using PayPal Payouts

    February 23, 2019 at 5:45 am #4392
    ian.arman
    Participant

    Hello,

    I have followed this doc, and configured properly.

    The WP Affiliate Plugin is actually sending a $0 value to paypal sandbox.

    February 23, 2019 at 5:46 am #4393
    ian.arman
    Participant

    I clicked “PayPal Mass pay” > “New Mass Payment”

    February 24, 2019 at 3:53 am #4399
    Shadow Labs
    Keymaster

    @ian.arman, That option has been deprecated by PayPal. You need to go Affiliates > Manage Payouts.

    Does your affiliate have some outstanding balance (that is greater than the minimum payout amount set in the settings)?

    February 25, 2019 at 11:04 pm #4415
    ian.arman
    Participant

    I deleted all the transactions in the database table wp_wpam_transactions.

    I created a new order on my website.
    The bounty amount was correctly added to the user
    I attempt a paypal payment, and receive the following error:

    PayPal rejected your mass payment. Error details:
    Code: 10004
    Message: The number of input records is less than or equal to zero
    Severity: Error

    I have a second website, and I’m using the same WP Affiliate Manager Plugin, the PayPal payment works properly.

    Does your affiliate have some outstanding balance (that is greater than the minimum payout amount set in the settings)?

    February 26, 2019 at 6:17 am #4418
    Shadow Labs
    Keymaster

    @ian.arman, so what you are saying is that you generated a PayPal payout file from this menu Affiliates > Manage Payouts, uploaded it to your PayPal account and received this error?

    February 26, 2019 at 7:00 am #4428
    ian.arman
    Participant

    this method works (generate CSV)

    however, the API does not function:

    I have two websites:
    one is fully functional, the second has the error

    February 26, 2019 at 10:46 am #4429
    Shadow Labs
    Keymaster

    @ian.arman, well, that’s the default payout method in our plugin at the moment. I have already mentioned that the API option has been deprecated.

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