WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

[Resolved] Can't See Affiliate Portal

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Can't See Affiliate Portal

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 14, 2019 at 11:56 pm #4830
    studio747
    Participant

    I’m setting up my affiliate program. When I tested it out, I noticed that when a user tries to log into their affiliate account, they are rerouted to the main information page of my affiliate program instead of the Affiliate Portal. How do I fix this? Also, I do not see anywhere where I can configure the Affiliate Portal.

    Thanks in advance for your help!

    August 15, 2019 at 3:21 pm #4832
    Shadow Labs
    Keymaster

    Hi, The affiliate homepage shows the dashboard when an affiliate is logged in. Do you have the pages set up correctly?

    Recreating the Required Pages for Affiliates Manager Plugin

    August 15, 2019 at 11:58 pm #4833
    studio747
    Participant

    Thanks for responding! I think the problem is that I edited the affiliates main page via WP Bakery Pagebuilder, which changed everything. I tried to delete the pages. I then deleted the plugin and reinstalled it. For some reason, though, this is what is showing up now in Settings as my pages. Please see imageAffiliate pages I have no idea where these trashed files are.

    I appreciate your help. Thanks!

    August 16, 2019 at 5:26 am #4835
    Shadow Labs
    Keymaster

    @studio747, You can check here: Pages > All Pages > Trash. After you have restored both pages, please make sure that their URLs are updated in the settings.

    August 17, 2019 at 2:10 am #4837
    Alex91ch
    Participant

    I am having this exact same problem. I think. After a user logins, they are rerouted to the login screen again. The user has to refresh the page in order to see their affiliate dashboard.

    August 17, 2019 at 4:29 am #4839
    Shadow Labs
    Keymaster

    @Alex91ch, It’s not the same issue. Do you have caching enabled?

    August 17, 2019 at 1:34 pm #4841
    studio747
    Participant

    @shadowlabs

    Thanks so much! That fixed the issue. I appreciate all of your help 🙂

    August 21, 2019 at 6:38 pm #4847
    Alex91ch
    Participant

    My client is on GoDaddy and they have their own caching. I’ve already deleted the cache.

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