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Commission does not get allocated to affiliates after the order has processed or has been completed. Please assist. I’ve enabled debug and here’s log
[12/03/2021 8:02 PM] – SUCCESS : Email was sent successfully by WordPress
[12/04/2021 4:13 PM] – SUCCESS : WooCommerce Integration – Saving wpam_id (7) with order. Order ID: 282
[12/04/2021 4:13 PM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 282
[12/04/2021 4:13 PM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[12/04/2021 4:13 PM] – SUCCESS : WooCommerce Integration – Order status: pending
[12/04/2021 4:13 PM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[12/04/2021 4:13 PM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[12/04/2021 4:16 PM] – SUCCESS : WooCommerce Subscription Integration – Order processed. Order ID: 282@Mapulerhoda1, The commission is rewarded when the order is in the “processing” or “completed” state.
No, no- The commission does NOT get allocated after the order has been completed or processed, as it’s supposed to. I need HELP with that. The commission NEEDS to get allocated after processing or completing. What could be causing this problem and how do I fix it. thanks
@Mapulerhoda1, According to the log, affiliates manager didn’t receive any notification when the order was processed or completed. Have you shared the full log file?
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