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[Resolved] sales not registered to affiliate ID – woocommerce

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › sales not registered to affiliate ID – woocommerce

Tagged: #woocommerce #sales #affiliate

  • This topic has 2 replies, 2 voices, and was last updated 2 years, 4 months ago by teruhiro.
Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • August 9, 2022 at 3:40 pm #7851
    semosia
    Participant

    Hello everybody,

    Has/had anyone similar problem?
    After configuration of tool, it can count number of clicks in partner link, but it really can’t count any order nor its value in affiliate panel (also no mails with comission’s confirmation are sent – it seems that the sales are not registered at all to affiliates ID).

    What are required conditions for count sale / orders?
    I’m testing it – on orders with manual payement and so I change their status manually from processing order to completed order, but still it doesn’t change anything…

    My WordPress is 6.0.1 and Woocommerce 6.5.1

    I Would be grateful for help!

    August 9, 2022 at 4:17 pm #7852
    semosia
    Participant

    EDIT: It seems that some details were not configured on woo (taxes and shipping), and after filling the missing information that worked.

    November 29, 2023 at 7:45 am #8664
    teruhiro
    Participant

    Certainly! Here’s the translated version of your message in English:

    “EDIT: It seems that some details were not configured on WooCommerce (taxes and shipping), and after filling the missing information, that worked.

    I am facing a similar situation and tried the same approach mentioned above, but it didn’t resolve the issue. Is there anyone who had a similar problem and found a different method to solve it? By the way, I have checked and the cookies do exist.”

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