WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

[Resolved] could not get wpam_id/wpam_refkey from cookie – All Plugins and Theme Disabled

by

WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › could not get wpam_id/wpam_refkey from cookie – All Plugins and Theme Disabled

Tagged: , ,

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • August 26, 2024 at 1:56 pm #8825
    DanielVesterbaek
    Participant

    Hello Affiliate Manager team,

    I am setting up a page with WooCommerce and want to use Affiliate Manager on there.
    However, even though I disable all Plug-ins and revert to the theme “Twenty Twenty-Two” Affiliate Manager does not pick up the cookie in the browser.

    The “Visits” register correctly, but not the Purchases.

    The cookie is in the browser I am testing with. (Have tested with both Chrome and Edge).
    I also tested once with WooCommerce not in “testing mode”, but it still did not register the Purchase.

    This is the content of the Log File:
    [08/26/2024 1:48 PM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 2557
    [08/26/2024 1:48 PM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
    [08/26/2024 1:48 PM] – SUCCESS : WooCommerce Integration – Order status: completed
    [08/26/2024 1:48 PM] – SUCCESS : WooCommerce Integration – Total amount: 58.31, Total shipping: 0, Total tax: 9.31, Fees: 0
    [08/26/2024 1:48 PM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale

    Everything else in the tool seems to be working though.

    What am I missing?

    Thanks in advance!

    August 26, 2024 at 11:29 pm #8827
    Shadow Labs
    Keymaster

    Hi, Are you using any third-party WooCommerce addons? There is no record of checkout in the log file. The cookie is checked when the user submits the order at checkout.

    August 28, 2024 at 10:36 am #8828
    DanielVesterbaek
    Participant

    Hi! Thank you for the super quick response!

    Aaarh, thanks a million for pointing me to this!!

    I think I was using a checkout page that wasn’t supported Affiliate Manager. It still seemed like it was a page from WooCommerce, but I removed all the content on my Checkout page and replaced it with the shortcode “[woocommerce_checkout]”. Now the checkout is appearing in the log file, the purchase is registered in Affiliate Manager and everything is working!

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.