After approval affiliatte stays on login page

[Margriet]

Hi,

I am using your plugin to set up a affiliate product on my website. When testing I realised that after having approved an affiliate, the affiliate is not asked for bank details and neither does the affiliate is beign directed to their affiliate portal area.

I am using Divi as a theme and have the Members plugin of MemberPress installed on my website.

If needed I can give you access to my website.

Thanks,
Margriet

[Shadow Labs]

Hi, Do you have the “Automatically approve a new affiliate” option disabled in the plugin settings (Affiliates > Settings > General)?

[Margriet]

Yes, that option was/is disabled.

[Shadow Labs]

Thanks. When an account is manually approved, the affiliate will need to log in and take the following actions before the dashboard appears:

1) Review Terms and Get Started
2) Agree to Terms
3) Submit Payment Details

Could you tell us exactly where you are having this issue?

[Margriet]

I did add an affiliate account for testing using an mail address I had not yet used to create an account on my website. I did receive reveive an e-mail with login details.

When loging in I am directed to the /affiliate-home/ page. Without having to go to the 3 steps you have described above. The text on the page is the text I did enter in the settings area.

[Shadow Labs]

The text you mentioned is only shown when a user is not logged in. Do you have the correct shortcode in that page?

Recreating the Required Pages for Affiliates Manager Plugin

Once an affiliate is logged in, they should only see the dashboard or those three steps if not completed.

[Margriet]

Hi,

not sure why my last post is awaiting moderation. I am really stuck with the plugin and am now considering looking for another solution.

margriet

[Margriet]

Hi,

I recreated all 3 pages.

I deleted my test account and registered again as a affiliate.

I got the 2 emails; 1 confirming that I had registered and that my request to become an affiate would soon be taken into account and 1 confirming that a new affiliate would like to become an affiliate and asking me to approve / decline.

I could approve the affiliate and indicate the amount per sale.
But than something weird happened – the confirmation mail was linked to the admin mailaccount of the website, not to the mailadress used to become an affilate.

I still could login via the mailadress used to create the affiliate account (old password was still valid) but this would still not take me through the process of accepting the terms, adding bank details etc.

I then loged in using the login details of the admin account. Same thing happened – not being taken through process of accepting etc.

I than loged in via the mailadress used to create the affiliate account and after being connected I changed the url to https://burorader.com/nl/affiliate-homepage/ And it was then that I was taken to the page of accepting the terms

Unfortunately when clicking on Accepting terms, getting started I went straight back to a page saying that I was logged in, mentioning my username and mailadress although the url was https://burorader.com/nl/affiliate-login/?action=confirm&step=show_terms.

I have the feeling I am going round in circles.

[Shadow Labs]

When you are testing as an affiliate, you should do it in incognito mode (where you are not already logged in to WordPress as an administrator) with a different email address. You only need to approve the affiliate account from the normal window. The process of logging in as an affiliate, accepting terms should be done in incognito mode.

Does your website have a multilingual setup (/nl/)? If yes, it will not work with our plugin unfortunately.

[Margriet]

Yes, it is a multilingual website.

[Margriet]

Hi,

I have contacted WPML – the multilingual plugin I am using – because I wanted to know if there are any free affiliate plugins that work on a multilingual website. They told me someting that might be interesting for you:

Moreover, what else I would recommend is that you contact the affiliate plugins authors, and ask them to join our “Go-Global” program. We work with theme/plugin authors to solve compatibility issues between their themes/plugins and WPML.

We’ll take the plugin from the author, install it on a test server and go through every feature. Sometimes, we need a bit of guidance from the author to cover all plugin functionalities. We are happy to work with any developer who shows interest in this by contacting us through this link: https://wpml.org/documentation/support/go-global-program/.

Kind regards,
Margriet

[Author]

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