WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

[Resolved] No redirect to Dashboard

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › No redirect to Dashboard

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • September 16, 2017 at 10:53 am #2931
    Jarley
    Participant

    Hello,

    when i log in with my administration account everything works well, but when i try to log in with a test account (Role=Affiliate), the plugin doesn´t redirect to the dashboard, but to the login/registration-overview. So my Affiliates have no chance to see the dashboard.

    What can i do?

    Thank you very much.

    Best Regards
    Fabian

    September 17, 2017 at 12:10 am #2932
    mbrsolution
    Moderator

    Hi, check the following documentation. Let me know if this helps you.

    Regards

    September 17, 2017 at 12:41 pm #2933
    Jarley
    Participant

    Hello,

    thank you for your reply.

    I´m sorry, but the Documentation can´t help me. I try the registration with the registration formular and manually. It´s the same problem with both ways. The User is activate as Affiliate and he is in my wordpress user list. When i log in with the ../affiliate-home/affiliate-login, the plugin redirect me to the ../affiliate-home. But here i don´t get the dashboard, but the registration/login-section (This is the Affiliate section of this store. If you are an existing affiliate…). So i have no chance to see the dashboard. When i go to my shop-account, i see that i´m logged in as WordPress User, but the Plugin just show me the registration/login-section, like i´m not logged in. But if i log in with my administration account, it works well.

    Best Regards

    September 17, 2017 at 10:36 pm #2934
    mbrsolution
    Moderator

    Hi, that sounds a bit odd. Try the following, deactivate the plugin and delete it. Then install a fresh copy of the plugin. Sometimes reinstalling the plugin solves the issue. You will not loose any settings. But if you are worried that you might create a backup of your site before carrying out this action.

    Regards

    September 18, 2017 at 5:40 pm #2935
    Jarley
    Participant

    Hello,

    thank you for your replay.

    I reinstalled the Plugin, but the problem is the same.

    Can i do something else?

    Thank you.

    Best Regards

    September 18, 2017 at 10:07 pm #2936
    mbrsolution
    Moderator

    Thank you for reporting back. I have submitted a message to the plugin developers to investigate further your issue.

    Regards

    September 20, 2017 at 12:36 pm #2937
    Jarley
    Participant

    Thank you very much.

    I´m looking forward to hear from you.

    September 22, 2017 at 2:43 am #2939
    Shadow Labs
    Keymaster

    @Jarley, Please use the contact form to get in touch so we can troubleshoot this issue: https://wpaffiliatemanager.com/contact/

    March 27, 2018 at 5:23 am #3414
    jgaureo
    Participant

    Does this concern already have solution? after login the user will not be redirected to Affiliate Home.

    March 29, 2018 at 5:48 am #3419
    Shadow Labs
    Keymaster

    @jgaureo, This is not an issue in the plugin. This happens when you have a plugin that automatically redirects the user to a different page. We let WordPress handle the login process. That means any plugin can override the functionality with action hooks/filters. You just need to find out which plugin is doing this by deactivating one plugin at a time.

    March 29, 2018 at 7:20 am #3423
    jgaureo
    Participant

    @Shadow Labs, I manage to resolve this issue. Thanks for the feedback.

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