No redirect to Dashboard

[Jarley]

Hello,

when i log in with my administration account everything works well, but when i try to log in with a test account (Role=Affiliate), the plugin doesn´t redirect to the dashboard, but to the login/registration-overview. So my Affiliates have no chance to see the dashboard.

What can i do?

Thank you very much.

Best Regards
Fabian

[mbrsolution]

Hi, check the following documentation. Let me know if this helps you.

Regards

[Jarley]

Hello,

thank you for your reply.

I´m sorry, but the Documentation can´t help me. I try the registration with the registration formular and manually. It´s the same problem with both ways. The User is activate as Affiliate and he is in my wordpress user list. When i log in with the ../affiliate-home/affiliate-login, the plugin redirect me to the ../affiliate-home. But here i don´t get the dashboard, but the registration/login-section (This is the Affiliate section of this store. If you are an existing affiliate…). So i have no chance to see the dashboard. When i go to my shop-account, i see that i´m logged in as WordPress User, but the Plugin just show me the registration/login-section, like i´m not logged in. But if i log in with my administration account, it works well.

Best Regards

[mbrsolution]

Hi, that sounds a bit odd. Try the following, deactivate the plugin and delete it. Then install a fresh copy of the plugin. Sometimes reinstalling the plugin solves the issue. You will not loose any settings. But if you are worried that you might create a backup of your site before carrying out this action.

Regards

[Jarley]

Hello,

thank you for your replay.

I reinstalled the Plugin, but the problem is the same.

Can i do something else?

Thank you.

Best Regards

[mbrsolution]

Thank you for reporting back. I have submitted a message to the plugin developers to investigate further your issue.

Regards

[Jarley]

Thank you very much.

I´m looking forward to hear from you.

[Shadow Labs]

@Jarley, Please use the contact form to get in touch so we can troubleshoot this issue: https://wpaffiliatemanager.com/contact/

[jgaureo]

Does this concern already have solution? after login the user will not be redirected to Affiliate Home.

[Shadow Labs]

@jgaureo, This is not an issue in the plugin. This happens when you have a plugin that automatically redirects the user to a different page. We let WordPress handle the login process. That means any plugin can override the functionality with action hooks/filters. You just need to find out which plugin is doing this by deactivating one plugin at a time.

[jgaureo]

@Shadow Labs, I manage to resolve this issue. Thanks for the feedback.

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