WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

[Support request] Am I able to send manual payments? Mass Payments not working

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Am I able to send manual payments? Mass Payments not working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 1, 2018 at 3:01 pm #3324
    wiso
    Participant

    Hey Guys,

    I have installed the module and everything works great bar the payment end. I have tried the mass payment option but am getting the same error as many others here: Code: 10329 Message: We’re sorry, but your PayPal account isn’t currently eligible to send mass payments. Please contact either PayPal Customer Service or your account manager. Severity: Error

    When I apply a manual payment under the affiliate section it looks like it just adjusts the total on the site but does not actually action an individual paypal payment.

    Is there a way of making the manual payments send directly from paypal or can I implement stripe to handle payments if i cannot get paypal to work?

    I love this module but would really like to get this payment issue resolved :).

    March 2, 2018 at 1:19 am #3326
    mbrsolution
    Moderator

    Hi, can you check the following support thread. Let me know if your issue is similar.

    Thank you

    March 2, 2018 at 9:12 am #3328
    wiso
    Participant

    Hi,
    This does not resolve my issue. I had already read this. This advises to just do manual adjustments which does not do automatic payments from admin.

    Thanks,

    Elliot

    March 2, 2018 at 10:06 am #3331
    mbrsolution
    Moderator

    Hi, I just wanted to know if the issue in the other support thread was similar to yours. Do you have a Business or Premier PayPal account?

    Regards

    March 2, 2018 at 4:56 pm #3332
    wiso
    Participant

    Hi,

    Its a business account.

    Thanks

    March 2, 2018 at 9:26 pm #3334
    mbrsolution
    Moderator

    Hi, if you have a PayPal Business account then you should be able to use Mas Payments. Can you ask PayPal support staff about your account and why you are having issues with Mass Payments.

    Thank you

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