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[Resolved] New affiliates unable to register

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › New affiliates unable to register

  • This topic has 12 replies, 3 voices, and was last updated 3 years ago by mbrsolution.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 13, 2023 at 5:27 pm #8072
    trafficcanny
    Participant

    Hello,

    New affiliates to my site are unable register via the registration link; the page will refresh after information is entered but the registration does not go through. I can only enter them manually inside of admin panel.

    March 14, 2023 at 6:35 am #8073
    Shadow Labs
    Keymaster

    @trafficcanny, Do you have any cache enabled on the site?

    March 15, 2023 at 10:39 am #8074
    trafficcanny
    Participant

    Yes cache is enabled.

    March 16, 2023 at 4:20 am #8075
    Shadow Labs
    Keymaster

    Thanks. Disable cache on that page and see what happens.

    March 16, 2023 at 8:56 am #8076
    trafficcanny
    Participant

    There doesn’t appear to be a way to disable by page. I’m using Purge Cache and the only options I have are to pause 24 hrs or purge all pages.

    March 18, 2023 at 9:50 pm #8081
    mbrsolution
    Moderator

    @trafficcanny, is Purge Cache the name of the plugin you are using or the button you click on to clear the cache? The reason why I am asking is because there is not such plugin in WordPress repository with a name like “Purge Cache”.

    Kind regards.

    March 18, 2023 at 10:36 pm #8082
    trafficcanny
    Participant

    The full name is Proxy Cache Purge. It shows as Purge Cache in the admin menu. Sorry about that.

    March 22, 2023 at 11:42 am #8086
    trafficcanny
    Participant

    Update: I disabled Proxy Cache Purge and switched to WP Optimize in order to clean up my database. But the same problem still exists.

    March 22, 2023 at 12:21 pm #8089
    mbrsolution
    Moderator

    Hi, something in your site is interfering with the registration process. Please carry out the following troubleshooting steps.

    Test for Plugin and Theme Conflict Before Posting an Issue or a Bug

    Let me know how you go.

    Thank you.

    March 24, 2023 at 9:52 am #8092
    trafficcanny
    Participant

    The issue was caused by Affiliates Manager Google reCAPTCHA Integration. Once I disabled the reCAPTCHA I was able to resgister a test account. Thanks for all the help.

    March 25, 2023 at 12:13 am #8093
    mbrsolution
    Moderator

    Hi, I am happy to know that you managed to solve your issue. Do you have another captcha plugin installed in your site? What recaptcha type did you use for the settings?

    Kind regards.

    March 25, 2023 at 3:51 pm #8096
    trafficcanny
    Participant

    No I don’t have any other captcha installed. I was using checkbox challenge.

    March 26, 2023 at 1:31 am #8097
    mbrsolution
    Moderator

    Thank you for letting me know. I will mark this thread as resolved since you fixed your issue.

    Enjoy the plugin,
    Kind regards.

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    Posts
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