WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

  • Home
  • Features
    • Screen Shots
  • Download
  • Documentation
  • Addons
  • Support
    • Support Forum
    • Forum Login
    • Forum Registration
    • Contact
    • Premium Addon/Plugin Support

[Resolved] Unable to fetch wpam_id/wpam_refkey from cookie.

by

WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Unable to fetch wpam_id/wpam_refkey from cookie.

  • This topic has 8 replies, 2 voices, and was last updated 1 year, 10 months ago by Shadow Labs.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • June 14, 2024 at 9:39 am #8780
    aswin_neelakantan
    Participant

    I was able to install and configure WP Affiliate Manager for my project.
    Was able to register an affiliate, track clicks and all other functionalities except while creating a booking using affiliate link, the affiliate dashboard is not getting populated and while checking the error log, the error being displayed is as below:

    FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie.

    June 14, 2024 at 11:30 pm #8782
    Shadow Labs
    Keymaster

    Hi, What integration are you using?

    Documentation

    This post should help: https://wpaffiliatemanager.com/forums/topic/affiliate-purchases-not-generating-commissions/

    June 18, 2024 at 4:37 am #8783
    aswin_neelakantan
    Participant

    Its a woocommerce website for yatch booking with ova-brw and woocommerce uesed for yatch booking.

    June 18, 2024 at 4:39 am #8784
    aswin_neelakantan
    Participant

    Attaching the log:

    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 7903
    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Order status: processing
    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Total amount: 850.00, Total shipping: 0, Total tax: 0, Fees: 0
    [06/14/2024 7:19 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 7903
    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Order status: completed
    [06/14/2024 7:19 AM] – SUCCESS : WooCommerce Integration – Total amount: 850.00, Total shipping: 0, Total tax: 0, Fees: 0
    [06/14/2024 7:19 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale

    June 18, 2024 at 10:45 am #8786
    Shadow Labs
    Keymaster

    Thanks. After clicking an affiliate link do you see a cookie named “wpam_id” in your browser?

    June 19, 2024 at 6:47 am #8788
    aswin_neelakantan
    Participant

    https://testside.com/product/private-day-charter-to-comino-blue-lagoon-on-ranieri-cayman-touring-rib-26ft-up-to-11-pax/?wpam_id=24

    Did you mean the ?q=wpam_id=24?

    Yes it’s visible.

    June 19, 2024 at 9:46 pm #8789
    Shadow Labs
    Keymaster

    The parameter is no longer important after a click is registered. A special cookie should be saved in your browser named “wpam_id”. Please check to see if it exists.

    June 20, 2024 at 4:35 am #8790
    aswin_neelakantan
    Participant

    Yes…when I inspected for the cookie when click is registered, “wpam_id” cookie is being saved in the browser.

    June 20, 2024 at 9:19 pm #8791
    Shadow Labs
    Keymaster

    Thanks. Please reset the log and make a test purchase with that cookie present.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.
Log In

Featured Addons

  • WooCommerce Coupon Tracking
  • WooCommerce Product Specific Commission

Copyright © 2026 | WordPress Affiliate Manager | Privacy Policy