Affiliate login issues

[madhura17Participant]

Hi,

After I’ve registered an affiliate, the respective affiliate is not able to log in to the dashboard. Instead it shows the login page for the customer with order, account details etc.

[mbrsolutionModerator]

Hi,

After I’ve registered an affiliate,

I assume you registered an affiliate in your site manually. If that is correct, the following applies.

Once you’ve registered your affiliate, your new affiliate will receive an email with their username and password. They will automatically be approved, but will still have to log in to agree to the terms & conditions and set their preferred payment method. A WordPress user account will also be created for the affiliate. The password generated by WordPress will be sent to the affiliate via email.

Does the above help you in any way?

Thank you

• This reply was modified 3 weeks, 6 days ago by  mbrsolution.
• This reply was modified 3 weeks, 6 days ago by  mbrsolution.

[madhura17Participant]

Hi,
Thank you for responding.
And yes I’m manually registering all the collaborators.
The issue is different though. As an affiliate, the respective collaborator/affiliate partner can not see the affiliate dashboard rather there is a usual customer login page.

[mbrsolutionModerator]

Hi,

As an affiliate, the respective collaborator/affiliate partner can not see the affiliate dashboard rather there is a usual customer login page.

Can you provide more information. I want to make sure I understand your issue correctly.

Thank you

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