Affiliate purchase don't work

[xeniaporcel]

Hi,

I’ve just installed and activated WP Affiliate Manager. I have followed your documentation to set up the plugin and I have done a test purchase through an affiliate link. In “Statistics” in the Affiliate profile I can see the number of visits that affiliate sent to my eCommerce but the purchase and impressions are not there.

What I am doing wrong?

Thanks for your time,
Xenia

[Shadow Labs]

Hi, Which e-commerce plugin are you using to process the sales?

Documentation

[xeniaporcel]

Hi,

I’m using WooCommerce.

Thanks,
Xenia

[Shadow Labs]

Please do the following:

1) Enable debug in the affiliates manager settings
2) Reset the log file
3) Make a test purchase using an affiliate link
4) Provide a link to your site so I can check it

[xeniaporcel]

Hi,

I’ve followed your instructions.

Here you have the link to my site: http://www.matertraining.com

Thanks for your time.

Regards,
Xenia

[Shadow Labs]

Thanks. It seems the action hook is getting triggered. But affiliates manager didn’t award commission because it couldn’t find any affiliate specific information in the WooCommerce order data (That means it’s not an affiliate sale).

I would like to submit a test WooCommerce order on your site. Do you have an affiliate link that I can use?

[xeniaporcel]

Hi,

Here you have an affiliate link you can use http://www.matertraining.com?wpam_id=1

After doing the purchase, send me your email or name/lastname to identify your order and I will proceed to refund the money.

Thanks for your time.

Regards,
Xenia

[Shadow Labs]

Thanks. So how do I go the checkout page? I can add a product to the cart but when I click on the checkout button it prompts me to login. Do I also need to be logged in to purchase?

[xeniaporcel]

Hi,

Yes, you need to create an account in order to buy because the product are video-courses that are only accessible to logged users.

Thanks,
Xenia

[Shadow Labs]

Do you have a test account that I can use to test it? Its a little hard for me to follow the steps since language is different.

[Author]

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