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[Resolved] Affiliates Manager and Gravity Forms Stripe – Not recording commissions

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Affiliates Manager and Gravity Forms Stripe – Not recording commissions

  • This topic has 2 replies, 2 voices, and was last updated 8 years, 4 months ago by Shadow Labs.
Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • November 29, 2017 at 8:00 am #3185
    user777
    Participant

    I have been trying to get this to work for some time now.

    When a “My Creatives” link is clicked on the site visit is recoreded and then when a purchase is made that is not recorded for the affiliate that refered the customer.

    I have viewed the wpam-log.txt and it is showing the transaction in there but the commission is not being shown in the affiliates account.

    November 29, 2017 at 7:07 pm #3186
    user777
    Participant

    I have bypassed the “Affiliates Manager and Gravity Forms Stripe” plugin by disabling it and writing custom code to catch the order and process it with the “wpam_process_affiliate_commission” hook.

    Everything is processing fine accept for percentage commissions. When I select “Bounty Type” “Percentage of Sales” no amount is financed to the affiliate account.

    29 credit 11/29/2017 confirmed Credit for sale of $277.99 USD (PURCHASE LOG ID = #######=) +########= $0.00 $10.00

    But when I choose fixed amount per sale the amount is financed to the affiliates account.

    It seems like with “Percentage of Sales” payout the calculation is not happening for the affiliate account. Do you know what the problem could be here?

    November 30, 2017 at 4:36 am #3187
    Shadow Labs
    Keymaster

    @user777, the action hook seems to be working fine. Can you please send your custom code via contact form so we can investigate this issue?

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