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Affiliates Management Plugin for WordPress

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[Support request] Affilliate not getting credit for purchases (woocommerce)

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Affilliate not getting credit for purchases (woocommerce)

This topic contains 1 reply, has 2 voices, and was last updated by  mbrsolution 2 weeks, 2 days ago.

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  • November 28, 2019 at 6:02 pm #6413

    BtB1984
    Participant

    Installed Affiliate, and reinstalled it after it didn’t give credit for purchases when using an affiliate link. Still not working after reinstall. Site https://www.iblissnow.com/shop/?wpam_id=1 is using woocommerce which is supposed to work without additional addons. Any ideas why its not giving commission to affiliates for purchases?

    November 28, 2019 at 10:59 pm #6414

    mbrsolution
    Moderator

    Hi,

    The plugin can’t reward commission if the sale amount is zero. You also need to click on an affiliate link and make the purchase in order for the commission to be tracked. Please make sure to keep the debug option enabled in the affiliates manager settings so you can the check the progress of an affiliate sale.

    Does the above apply to your current situation?

    Regards

    • This reply was modified 2 weeks, 2 days ago by  mbrsolution.
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