Cash on Delivery Method Does Not Credit Affiliate

[themobi]

When a referred client pays with COD, the affiliate does NOT get credit.

Why is this? Any help is appreciated.

[themobi]

For the record I ran another test in debug mode, and the output looks like it should have credited the sale properly. But, that didn’t happen.

[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Saving wpam_id (2) with order. Order ID: 407
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 407
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Order CPT name: order-oct-23-2018-0423-pm
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Order status: pending
[10/23/2018 4:23 PM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[10/23/2018 4:23 PM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 407
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Order CPT name: order-oct-23-2018-0423-pm
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Order status: processing
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – Total amount: 65.00, Total shipping: 0.00, Total tax: 0, Fees: 0
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Coupons Integration – Checking coupons for this transaction
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Coupons Integration – No coupons used for this woocommerce transaction.
[10/23/2018 4:23 PM] – SUCCESS : WooCommerce Integration – awarding commission for order ID: 407, Purchase amount: 65, Affiliate ID: 2, Buyer Email: [email protected]

Screenshot of my Admin area showing commissions:
https://prnt.sc/l9j5fh

The transaction you see is of another test transaction from over a month ago. Today’s xaction is not showing. (OCT 23)

[themobi]

The affiliate ID was also tracked fine under ‘Click Tracking’.

[themobi]

Found out that the affiliates were being created by me in Admin, and there was no way to ‘Accept the Terms and Conditions’, this apparently made any of their referrals not count. So, as a workaround If I am manually adding affiliates, I do it through the public form instead.

[themobi]

I noticed this problem too. No way to Accept the terms if manually adding an affiliate.

[mbrsolution]

Hi,

Found out that the affiliates were being created by me in Admin, and there was no way to ‘Accept the Terms and Conditions’, this apparently made any of their referrals not count. So, as a workaround If I am manually adding affiliates, I do it through the public form instead.

I just want to clarify this point for you. The following is the information displayed when adding a new affiliate manually via the site administration.

As an Affiliate Manager, if you want to create an affiliate account rather than directing someone to the normal registration form, you can do that here. Once you fill out the required contact information, your new affiliate will receive an email with their username and password. They will automatically be approved, but will still have to log in to agree to the terms & conditions and set their preferred payment method.

I hope the above clarifies your issue when adding an affiliate manually.

Regards

[Author]

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