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Hi,
I’m just testing this product. One of the tests that I’ve run is to purchase a product as an affiliate, and then refund the purchase via the admin interface.
It looks like the commission is still paid to the affiliate, even though the merchant has refunded the entire purchase amount. Is this normal behaviour, or is it possible to configure the system so that the affiliate commission is removed if the product purchase is refunded to the customer ?
@bishop, Which integration option are you using?
@shadowlabs – Sorry I’m not sure I understand the question. Can you clarify please. I’m using this with Woocommerce. Is that what you were asking ?
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