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Commissions are empty after order processed

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Commissions are empty after order processed

Tagged: commission

  • This topic has 2 replies, 2 voices, and was last updated 9 years ago by sblankenship.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • March 29, 2017 at 6:59 pm #2598
    sblankenship
    Participant

    Here’s my log below, but when I go to Affilities > Commissions, it’s empty…

    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Saving wpam_id (1) with order. Order ID: 6621
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Order processed. Order ID: 6621
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Checking if affiliate commission needs to be awarded.
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Order status: pending
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Order status for this transaction is not in a 'completed' or 'processing' state. Commission will not be awarded at this stage.
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Commission for this transaciton will be awarded when you set the order status to completed or processing.
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Order processed. Order ID: 6621
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Checking if affiliate commission needs to be awarded.
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Order status: processing
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - Total amount: 24.95, Total shipping: 7, Total tax: 0
    [03/29/2017 6:42 PM] - SUCCESS : WooCommerce Integration - awarding commission for order ID: 6621, Purchase amount: 17.95, Affiliate ID: 1, Buyer Email: [email protected]
    [03/29/2017 6:44 PM] - SUCCESS : WooCommerce Integration - Order processed. Order ID: 6621
    [03/29/2017 6:44 PM] - SUCCESS : WooCommerce Integration - Checking if affiliate commission needs to be awarded.
    [03/29/2017 6:44 PM] - SUCCESS : WooCommerce Integration - Order status: completed
    [03/29/2017 6:44 PM] - SUCCESS : WooCommerce Integration - Total amount: 24.95, Total shipping: 7, Total tax: 0
    [03/29/2017 6:44 PM] - SUCCESS : WooCommerce Integration - awarding commission for order ID: 6621, Purchase amount: 17.95, Affiliate ID: 1, Buyer Email: [email protected]
    March 30, 2017 at 3:16 am #2600
    Shadow Labs
    Keymaster

    Hi, We will need to take a closer look at your site to investigate this issue. Please provide your admin login credentials via contact form so we can take a look.

    Contact

    March 30, 2017 at 2:07 pm #2603
    sblankenship
    Participant

    Issue closed. The affiliate account hadn’t accepted terms and conditions. As soon as I did that commissions started flowing. Thanks. The plugin has worked much easier overall than other affiliate plugins.

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