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[Support request] Denied Mass Pay Payout

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Denied Mass Pay Payout

  • This topic has 1 reply, 2 voices, and was last updated 6 years, 9 months ago by Shadow Labs.
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  • July 24, 2019 at 6:33 pm #4808
    PRIMARY JANE
    Participant

    Hello,
    I did a Mass Pay with PayPal today and one affiliate’s payment was “denied” which is displaying in my business’ Paypal account. The others from the same MassPay went through. Now, that affiliate’s balance is $0 in my WP Affiliate Manager plugin because it thinks he was paid. How do you handle this? Why might it have been denied?
    Thanks

    July 25, 2019 at 5:32 am #4810
    Shadow Labs
    Keymaster

    @primary-jane, Have you followed this method?

    How to Make a Mass Payment Using PayPal Payouts

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