ERROR: User already has an account and is already an affiliate

[fmfoundry]

Someone has applied to become an affiliate. I try to approve his application, but I get this message: ERROR: User already has an account and is already an affiliate.

The user is NOT already an affiliate, though. I still see the option to approve or decline his application.

[Shadow Labs]

Hi, Do you have any other membership/e-commerce plugin that automatically creates WordPress user account?

[Jim]

I ran into the exact same error. A user with a wordpress user account applied for WPAM affiliate account, the setting is set to manually approve affiliates. When admin approves the user by clicking “Appove” button on this account, and enters the affiliate rate, the system reported this error:

ERROR: User already has an account and is already an affiliate

True. The user has an account pending approval but it can’t get approved. We’re stuck. Please help us out!

One more question: what are the differences between the free WPAM, and paid version? Are they the same version s/w just different support?

[Jim]

Are there any manual workarounds to approve the pending affiliate accounts? through WP user management, or directly modifying the DB? How to trigger the approval email?

We currently have about a dozen pending affiliates to approve. We’ll have to turn on auto-approval as a workaround for now.

[Jim]

Update: other pending affiliates have been approved ok. There is just one account that’s showing this error message. Please provide guidance on why this is happening, and how to fix it or workaround it. It’s a much smaller issue now. 🙂

[Jim]

I eventually hacked into the DB to fix the issue: delete the affiliate record, register a new affiliate, and change the email and user Id in the affiliate table.

This solved the issue for now.

I do have a remaining question:

what are the differences between the free WPAM, and paid version? Are they the same version s/w just different support?

I wonder if I should upgrade to the paid version but wanna understand the value it offers.

[mbrsolution]

Hi Jim,

There is no difference in the functionality. You can purchase the premium version if you need technical support (where one of our support staff will login to your site to troubleshoot an issue related to the affiliates manager plugin).

Thank you

[Author]

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