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[Resolved] fatal error

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › fatal error

  • This topic has 4 replies, 2 voices, and was last updated 6 years, 9 months ago by Shadow Labs.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 9, 2019 at 2:27 am #4776
    lana_cb
    Participant

    Hi, I have just installed this plugin and set up a couple of affiliate partners. But as I wanted to add one new partner I got the fatal error message.
    I have received an email with error description
    (I have received an email in Croatian)
    E_ERROR je prouzročena u retku 104 datoteke
    Uncaught exception ‘Exception’ with message ‘Korisnik već ima račun i već je affiliate partner’ in …
    _(E_ERROR is caused by line 104 file
    ‘Exception’ with message ‘The user already has an account and already has an affiliate partner’ in…)

    I do not have two users with the same account. The problem accord when I was adding a new partner, I accidentally pressed the enter before all the fields with the asterisk had been filled.
    I think the loop was somehow created… where can I send you whole link and a problem description from email?
    What shall I do?

    I am connecting this plugin to WooCommerce

    July 9, 2019 at 3:46 am #4777
    Shadow Labs
    Keymaster

    @lana_cb, What happens if you delete that affiliate account and create a new one with the same email address?

    July 9, 2019 at 3:52 am #4778
    lana_cb
    Participant

    I can not… that user does not exist in my database. I can’t see him.
    every time I want to put another user, I can’t because of this error.

    July 9, 2019 at 4:06 am #4780
    lana_cb
    Participant

    but now, when i try to add this partner with different credentials but the same email address, it does not write fatal error it says that the page is in technical problems. But if I put different email address it works for another affiliate.

    July 10, 2019 at 4:08 am #4784
    Shadow Labs
    Keymaster

    @lana_cb, Please use the contact form to get in touch so we can investigate this issue: https://wpaffiliatemanager.com/contact/

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