- This topic has 1 reply, 2 voices, and was last updated 10 years, 3 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Affiliates Management Plugin for WordPress
by
WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Image Creatives Not Saving Images
Tagged: affiliates, Creatives, image, issue, saving
Hi,
I am experiencing an issue in this plugin where my image creatives are not saving correctly. This issue occurs for both existing image creatives and newly created image creatives.
When I try to create a new image creative (or edit an existing one) for my affiliates to use, the image I select is not saved with the rest of the creative. This results in the creative being able to be selected by affiliates (as it is visible in both the back-end and the front-end), however there is no image associated with the creative. This issue occurs when I try to select an image that already exist in the WordPress media library, as well as with new uploads.
When I save a new image creative (or save changes to an existing image creative), the page initially reloads and displays the updated information as if it had saved correctly. However, when the page is reloaded a second time (or when viewed by an affiliate in the front-end), there is no image associated with the creative – in the WP back-end, “Image” under “Image Properties” is blank. Interestingly, the image alt text is saved without an issue – it’s just the image that isn’t.
Also, this issue is only present for image creatives. Text creatives have no issue saving the text content, and seem to be functioning correctly.
Any help with this would be much appreciated please, as affiliates are effectively unable to use any image creatives.
Cheers
Hi, Please use the contact form so we can take a closer look at this issue: