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Invalid Refkey Error

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Invalid Refkey Error

  • This topic has 5 replies, 2 voices, and was last updated 10 years, 10 months ago by Shadow Labs.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 3, 2015 at 2:20 pm #939
    mike
    Participant

    After having someone update my website, I am getting this error when someone clicks on an affiliate link “Fatal error: Uncaught exception ‘Exception’ with message ‘invalid refkey format. (length=11)'” If anyone could help I would greatly appreciate it. Thanks.

    June 4, 2015 at 3:45 am #940
    Shadow Labs
    Keymaster

    Hi, Have you updated to the latest version of the plugin?

    June 4, 2015 at 8:30 pm #942
    mike
    Participant

    Didn’t seem to fix it. here Is the full message

    Fatal error: Uncaught exception ‘Exception’ with message ‘invalid refkey format. (length=11)’ in /home4/nm250089/public_html/wp-content/plugins/affiliates-manager/source/Tracking/TrackingKey.php:35 Stack trace: #0 /home4/nm250089/public_html/wp-content/plugins/affiliates-manager/classes/ClickTracking.php(26): WPAM_Tracking_TrackingKey->unpack(‘2?wpam_refkey=2’) #1 /home4/nm250089/public_html/wp-content/plugins/affiliates-manager/source/Plugin.php(265): WPAM_Click_Tracking::record_click() #2 [internal function]: WPAM_Plugin->onInit(”) #3 /home4/nm250089/public_html/wp-includes/plugin.php(496): call_user_func_array(Array, Array) #4 /home4/nm250089/public_html/wp-settings.php(353): do_action(‘init’) #5 /home4/nm250089/public_html/wp-config.php(80): require_once(‘/home4/nm250089…’) #6 /home4/nm250089/public_html/wp-load.php(37): require_once(‘/home4/nm250089…’) #7 /home4/nm250089/public_html/wp-blog-header.php(12): require_once(‘/home4/nm250089…’) #8 /home4/nm250089/public_html/index.php(17): require(‘/home4/nm250089.. in /home4/nm250089/public_html/wp-content/plugins/affiliates-manager/source/Tracking/TrackingKey.php on line 35

    June 5, 2015 at 1:35 am #944
    Shadow Labs
    Keymaster

    Hi, Can you copy and paste the exact link so I can take a look? Is the affiliate account associated with the link still active?

    June 5, 2015 at 3:15 pm #945
    mike
    Participant

    Here is the the link http://www.ungateyouraccount.com/?wpam_refkey=4

    I have tried making new accounts to test but I get the same result. Thanks for your help.

    June 7, 2015 at 2:38 am #951
    Shadow Labs
    Keymaster

    Thanks. When I go to the link it seems to be adding the get parameter again. This is how it looks like:

    http://www.ungateyouraccount.com/?wpam_refkey=4?wpam_refkey=4

    I’m not sure if it’s a server configuration issue. Have you tested it with all other plugins deactivated?

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