Mass Payments not going through?

[Harley]

Hey there,

I have installed the affiliate manager plugin and everything works apart from mass pay. (i.e. earnings are being correctly split and all clicks on affiliate links are being recorded)

I followed the PayPal Mass Pay instructions, however whenever I click on “submit mass pay” I am taken to a blank page, there is no success/failure note.

I also noticed that nothing was being written to wpam-log.txt even when if permissions were set to 777.

thanks in advance for any help

[Harley]

Sorry, I just thought I would add:

When I reset the debug log the message “[04/03/2015 9:35 AM] – ——– Log File Reset ——–” is written, so I know things can be written into that file

also, I have noticed that there is no difference even when I put in random PayPal API credentials vs my real ones. i.e. even if there is an incorrect input for the the PayPal API credentials I am still taken to a blank screen when I click on submit mass pay.

[Shadow Labs]

Hi, We will need to take a closer look at your site to investigate this issue. I have sent you an email. Let me know if you don’t receive it.

[coxis]

Hi there

Mine is doing the same as this, could i please get some support on this – I have a pro license.

Cheers
James

[coxis]

Also nothing in the log file

http://bets2u.co.uk/wp-content/plugins/affiliates-manager/logs/wpam-log.txt

[Shadow Labs]

@coxis, we have replied to your email.

[shannonw]

Hello:
We are having the same issue with mass pay not working and the wpam-log is empty. All other features work great and the affiliate shows as being paid, though nothing comes through PayPal. What should we do?

Thanks!

[Shadow Labs]

@shannonw, We might need to take a closer look at your site to investigate this issue. Please send us an email using the contact form:

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