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Hi, my first affiliate signed up. Under Overview section of her signup it says “Account Standing
$500.00” what the heck is that? She just signed up?@vivwill, The outstanding commission amount. Has she referred any sale? Please check the “Statistics” section and the “Account Finances” tab.
Thank you. She haasn’t referred anyone but the amounts of $500 are filled in there too under “account finances?”
I see that I can manually clear it.
I tried manually clearing it and it still shows this:
I figured it out by myself! I went to: Admin Funcions> I put in “end date” only today’s date and that cleared the AUTOMATIC $500 dollars info– that was showing for both brand new affiliates.
Everything went to zero. Hopefully it wont’ do that with each new affiliate that signs up?
Hope this helps someone before you auto pay folks $500.
@vivwill, We have never seen this strange behavior before. Affiliate approval and sales are processed in two different functions. They are not connected. Have you made any customization to the plugin code? Can you please create a test affiliate account to see if this happens again?
No I don’t know how to customize so I had changed nothing on the install. OK I will try to set up a test one to see if it does it to new ones. But yes it had it in two separate places.
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