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[Support request] Missing terms and conditions, and content of pages do not look like demo

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Missing terms and conditions, and content of pages do not look like demo

  • This topic has 6 replies, 3 voices, and was last updated 8 years, 4 months ago by Shadow Labs.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • November 21, 2017 at 1:43 pm #3167
    jwyeung82
    Participant

    Hi
    I reactivated the plugin after I lost the pages which were automatically generated. I used these instructions to create those 3 pages. https://wpaffiliatemanager.com/recreating-required-pages-affiliates-manager-plugin/

    When clicking on terms and condition, a page cannot be found comes up.

    I deactivated and reactivated the plugin, but the terms and condition page does not appear. I know I had one previously. But I don’t re-call the short code it had to manually re-instate it. Can you help?

    Also my store affiliates page only has this text:
    “This is the affiliates section of this store. You are not currently an affiliate of this store. If you wish to become one, please apply.”

    Where as I can see from this demo the font and styling looks better. How do I control this?

    https://wpaffiliatemanager.com/wp-content/uploads/doc/affiliate-registration-and-login.pdf

    November 21, 2017 at 10:02 pm #3171
    mbrsolution
    Moderator

    Hi, there is no shortcode for the terms and condition page. Try to disable and delete the plugin, then install an activate the plugin again. Check to see if the terms and condition page has been created again.

    In regards to the font, this is probably controlled by your theme.

    Kind regards

    November 30, 2017 at 1:37 pm #3188
    jwyeung82
    Participant

    Hi
    I tried dactivating and reactivating. I also tried to uninstall and re-install. The old pages don’t dissappear. The original terms and conditions text doesn’t come back. Can you provide me with the text?
    Thanks

    December 1, 2017 at 12:41 am #3189
    mbrsolution
    Moderator

    Hi, I have submitted a message to the developers to help you with your issue.

    Thank you

    December 1, 2017 at 8:20 am #3190
    Shadow Labs
    Keymaster

    @jwyeung82, Please use the contact form to get in touch so we can investigate this issue.

    December 5, 2017 at 10:03 am #3204
    jwyeung82
    Participant

    Hi
    I submitted the issue via contacts form but no reply still.

    Could someone paste here a copy of the terms and conditions? I can then manually insert into the page.

    Thanks

    December 6, 2017 at 4:36 am #3206
    Shadow Labs
    Keymaster

    @jwyeung82, We haven’t received any contact form submission from your email unfortunately. So we have just directly sent an email to your registered email address. Let me know if you don’t receive it.

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