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Hello,
we would like to implement an affiliate program for our WooCommerce Shop but I have one question. If a customers buys a product using a affiliate link and afterwards he returns the order and we refund the amount, does the plugin automatically recognize this and reduce/remove the payout for the affiliate?
I hope my question is clear to understand and I hope sombebody could help me.
Best regards
Jonas
@sorbas-shoes, Our core WooCommerce integration automatically reverses the commission when an order is refunded.
Okay, thank you. And what about partial refunds? If a customer just return for example 2 of 3 products? Will the plugin automatically calculate the amount?
@sorbas-shoes, It is only possible to reverse the whole commission amount since it is calculated on the total sale amount.
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