Signup Form Not Working

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Tagged: signup form

This topic has 5 replies, 2 voices, and was last updated 8 years, 10 months ago by Shadow Labs.

Viewing 6 posts - 1 through 6 (of 6 total)

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May 29, 2017 at 6:14 am #2714

Anonymous
Inactive

Wierd… My signup form was working fine and now it is not. I do not have a clue why.

Is there a troubleshooting guide or any suggestions?

Thank you

May 29, 2017 at 8:11 am #2716

Shadow Labs
Keymaster

Hi, Do you see any error? Please provide a link to your registration page so I can take a look.

May 29, 2017 at 8:31 am #2717

Anonymous
Inactive

Thank you for the very quick reply.
Here is the link to my registration page:
http://www.nrotc.org/be-an-affiliate/

June 1, 2017 at 9:19 am #2718

Shadow Labs
Keymaster

Thanks. The registration is not going through for me as well. I can see that you made customisation to the signup form. so you should check if it works with the default fields. Can you please also disable captcha and see how it goes?

June 2, 2017 at 10:37 pm #2722

Anonymous
Inactive

Success… Thank you for helping me out again!… It must have been the Google Captcha plugin… I deactivated it a the registration page IS working… weird but even with the Google Captcha plugin deactivated… It is still showing on my registration page and appears to be functioning… Maybe it had something to do with my API’s that were also removed… duh… As long as all is working I am good… Thank You!

June 3, 2017 at 5:08 am #2724

Shadow Labs
Keymaster

Do you have any caching plugin installed? That would explain why the Captcha was showing even after you deactivated it.
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