Tracking clicks but not registering sales

[marbella]

Hello

Why would the plugin be able to track clicks but not track sales.

My affiliates are generating clicks and these show up in their affiliate accounts but when an affiliate makes a sale nothing is registered.

The sale has gone through and completed, a click is tracked and the cookies are working but no registering of a sale to the affiliate.

Any help with this would be much appreciated.

Thank you, Nick

[mbrsolution]

Hi, have you installed any of the following addons?

Addons/Extensions

Thank you

[marbella]

Hello, no I have not installed any of the extensions

[Shadow Labs]

@marbella, Are you using any of our available integration options?

Documentation

Without an integration our plugin cannot automatically reward commissions for purchases.

[marbella]

No integrations options added. I only installed the WP Affiliate Manager plugin and then configured all the setting ready to sign up affiliates.

What integration do you suggest I need in order to automatically reward commissions.

If it helps, this is my website where I sell my membership course, www.hbgcourse.com , and I use this plugin to run my membership, www.armemberplugin.com

Nick

[Shadow Labs]

@marbella, We offer an integration with most major e-commerce and membership plugins. Unfortunately we don’t have one with armmember at the moment.

[marbella]

but on your websites home page it says “So, no matter which plugin you use to sell products, we’ll make it easy to track affiliate sales.

I have put a lot of effort into getting this up and running and now I find out it only works for certain plugins.

[marbella]

all gone a bit quiet in this thread after my last message

[Author]

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