WP Affiliate Manager – affiliate link issues

[smart-lockservice]

Hi there,

We’re experiencing some issues in terms of affiliate link –
When a member use our creatives and post it on their website – all is well – then when someone click the image or the text link – it will go to our website including the affiliate id of the associated affiliate member (URL) i.e sample.com/product/shoes/?wpam_id=18

—
the problem is here
when the customer jump or click another page – the Affiliate ID in the URL is MISSING and we cannot track if that customer purchase on our website – we cannot also send commission since we don’t know where the lead came from.

Thank you in advance for any help you can provide. 🙂

[smart-lockservice]

is this correct info?
Q1 ) I just installed the WP Affiliates Manager plugin in WooCommerce.
I created a test affiliate account, and when I enter the website using the link that contains the wpam_id, it is working find and it is shown in the url when I transfer from page to page within the shop section, however, when I click on any other page on the website the wpam_id=# disappears from the url! not only that, even when I select a product to purchase it from the shop it will also disappear! Is there something I should do?

Solution One: Hi, That’s just a URL parameters that allows the plugin to check whether the user was referred by an affiliate. When the user goes to a different page it’s supposed to disappear from the page URL. As long as the initial click got tracked in the plugin, the affiliate will receive commission for the purchase. https://wpaffiliatemanager.com/cookie-duration-use/ (Solution provided by @affmngr in the forum)

[Shadow Labs]

@smart-lockservice, Yes, It is correct.

[Author]

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