WP Simple Cart Purchases – Not Registering Comission

[bryanstafford]

Hi there –

Looked back for a definitive answer on this and found mostly general information. Purchases are successful and registering in Simple Cart just fine but commissions aren’t being recorded in WP Affiliate Manager.

Here is a test page: https://positivethinkingrevolution.com/test-product/?wpam_id=2

Here is my debug log:

[01/07/2020 12:36 PM] – SUCCESS : Simple WP Cart Integration – Adding custom field value. New value: wp_cart_id=36031&ip=MY_IP_ADDRESS&wpam_tracking=2
[01/07/2020 12:38 PM] – SUCCESS : Simple WP Cart Integration – IPN processed hook fired. Custom field value: wp_cart_id=36031&ip=MY_IP_ADDRESS
[01/07/2020 12:44 PM] – SUCCESS : Simple WP Cart Integration – Adding custom field value. New value: wp_cart_id=36032&ip=MY_IP_ADDRESS&wpam_tracking=2
[01/07/2020 12:44 PM] – SUCCESS : Simple WP Cart Integration – Adding custom field value. New value: wp_cart_id=36032&ip=MY_IP_ADDRESS&wpam_tracking=2
[01/07/2020 12:44 PM] – SUCCESS : Simple WP Cart Integration – Adding custom field value. New value: wp_cart_id=36033&ip=MY_IP_ADDRESS&wpam_tracking=2
[01/07/2020 12:46 PM] – SUCCESS : Simple WP Cart Integration – IPN processed hook fired. Custom field value: wp_cart_id=36033&ip=MY_IP_ADDRESS

Cookie duration is set to 30 days. Not sure what’s going on here – any suggestions? Each visit is logging fine in the click tracking, just not credit for purchases.

[Shadow Labs]

@bryanstafford, It’s working fine on our site. Do you have the debug option enabled in the simple cart plugin? If not please do the following:

1) enable debug and reset the log file
2) make a test affiliate purchase
3) send us the log via this contact form: https://wpaffiliatemanager.com/contact/

[bryanstafford]

Hi there – steps followed and no change. I went ahead and sent the log info through the form you have linked above. Thanks!

[Shadow Labs]

@bryanstafford, This seems to be working fine on our site. We will need to investigate why this is happening on your site.

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