[[email protected]]

That worked. Thanks!

[[email protected]]

The IDs don’t match. It’s 2854 in the wpam_affilaites table, but that user doesn’t exist in WP. Their WP post id is 2857. I’ll try updating it to see if that works. Thanks.

[[email protected]]

I tried accessing the /affiliates/ page as the user by using a user-switching plugin.

As mentioned earlier, I noticed that other users who are affiliate have a line in their User settings pages that read: “Capabilities: wpam_affiliate, wpam_affiliate_active”.

Yet the affiliate in question only says: “Capabilities: wpam_affiliate”.

I tried adding the wpam_affiliate_active capability to the user w/ a Roles plugin, but still got the same problem.

Is there anything in the database we can troubleshoot?

Thanks.

[[email protected]]

Sorry, I forgot to clarify: When the user goes to the /affiliates/ URL to login to their account or view their affiliate stats page it says that they “are not an affiliate”. Yet, when we look at their setting in the plugin admin settings page for that user, they are set to “Active”.

The exact message is: “This is the affiliates section of this store. You are not currently an affiliate of this store. If you wish to become one, please apply.”

The user in question has tons of affiliate sales and has logged in to and managed their account until now.

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