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Why do you refuse to answer? I am trying to help, but you ignore it. Do you see this as strange and unprofessional? It’s all public, so I’m confused what’s up?
Hello team, even though I feel completely disrespected by your unprofessionalism of not replying or addressing the issue, I am being kind by letting you know that I hired a developer to solve YOUR issue.
The issue is caused by something you need to address, here is the message from the developer:
“The database table was missing the bankDetails column. I think they might have a bug in their database install/upgrade scripts. I’ve added the column and that seems to have fixed it.”
I confirm now I can change the commission rate and add their PayPal email address.
Can we get an update on this? I literally can’t use your product. I try to change the affiliate commission from 15% to 30%, and nothing happens. Please help ASAP.
And regarding the cache, no cache would affect the database of your plugin, so doesn’t that seem like a strange thing for you to say? If you can prove to me technically speaking that caching on a server could prevent your plugin from working, then I would appreciate understanding. Otherwise, it seems like there is a fundamental serious issue with the plugin. I just need to know if I should switch to another affiliate plugin. I would prefer not to, but if you are not able to solve the issue, then I will just have to do that.
Okay. What about the other issue I keep asking about with the PayPal email address? Are you willing to answer it? Was it overlooked again, or are you not answering it on purpose? I just want to have a clear understanding of your company attitude whether you completely missed it or are just not willing to answer it.
Yes, I think all WordPress websites have at least some form of caching either at the plugin level or server level.
I use WP Rocket, and Cloudways hosting, and Cloudflare. This is a very common setup.
I am really curious about my two previous questions though, if you ever had the issue before, and about the other message? I don’t want the questions to get overlooked or ignore.
I’m not aware of any “premium” version of WP Affiliate Manager.
Have you ever had the issues I mentioned before?
Also, did you read my message? As one of them is not support, but rather a general issue about the email address confusion.
