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[Resolved] Affiliate Conversions not getting tracked

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WordPress Affiliate Manager › Forums › Affiliate Manager Plugin › Affiliate Conversions not getting tracked

  • This topic has 12 replies, 3 voices, and was last updated 6 years, 3 months ago by Shadow Labs.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • April 8, 2019 at 6:44 pm #4534
    farsheed
    Participant

    Hi,

    I have a website where the customer goes from landing page the Order page where they have an option for 3 products and then to Checkout page.

    The Affiliate Manager plugin is not tracking conversions for affiliates using this flow. Can you please help?

    Website: https://bioluma.ca/

    April 8, 2019 at 9:12 pm #4535
    mbrsolution
    Moderator

    Hi, is your site running WooCommerce plugin?

    Regards

    April 8, 2019 at 9:32 pm #4536
    farsheed
    Participant

    Yes. I’m running latest woocommerce plugin

    April 9, 2019 at 3:39 am #4537
    mbrsolution
    Moderator

    Hi, do you have any of the WooCommerce addons listed in the following list installed in your site?

    Addons/Extensions

    April 9, 2019 at 12:58 pm #4538
    farsheed
    Participant

    Hi,

    No I do not.

    There are so many addons!! ..

    I have a woocommerce subscription product. I already have woocommerece subscription and Stripe payment setup for woocommerece.

    do I need to add these Addons from that page so affiliate manager can function properly?

    April 9, 2019 at 1:02 pm #4539
    farsheed
    Participant

    another question.

    Since I have a subscription product,

    How can I set it up if I want affiliate to get commission on the initial payment only.

    Thanks

    April 9, 2019 at 9:51 pm #4540
    mbrsolution
    Moderator

    Hi currently we have the following extensions addon for WooCommerce. If you have a subscription system set up you need to use WooCommerce Subscription Integration addon.

    1) Track WooCommerce Coupons or Discount Codes for Referral
    2) Product Specific Affiliate Commission for WooCommerce Products
    3) Share Revenue with Partners for Your WooCommerce Products
    4) Affiliates Manager and WooCommerce Subscription Integration

    How can I set it up if I want affiliate to get commission on the initial payment only.

    Are you only wanting to award a one time commission?

    April 10, 2019 at 1:22 am #4544
    farsheed
    Participant

    Hi,

    Yes I only want to give one time commission only. how do I do that?

    Thanks

    April 10, 2019 at 7:03 am #4546
    Shadow Labs
    Keymaster

    @farsheed, Do you have the debug option enabled in the affiliates manager settings? If not please enable debug and do a test affiliate purchase afterward so we can check the log file.

    April 10, 2019 at 12:38 pm #4547
    farsheed
    Participant

    Should I install the “Affiliates Manager and WooCommerce Subscription Integration” plugin first then turn on the debug option ? or before?

    April 11, 2019 at 5:26 am #4548
    Shadow Labs
    Keymaster

    @farsheed,

    I have a website where the customer goes from landing page the Order page where they have an option for 3 products and then to Checkout page.

    The Affiliate Manager plugin is not tracking conversions for affiliates using this flow. Can you please help?

    – I assumed you’re already using this integration: http://wpaffiliatemanager.com/woocommerce-and-affiliates-manager-plugin-integration/

    The subscription integration addon is required if you are using WooCommerce Subscription add-on for accepting recurring payments. For one-time purchases, affiliates manager already has built-in integration with WooCommerce.

    April 11, 2019 at 8:44 am #4549
    farsheed
    Participant

    But I dont want to reward the on recurring payments.

    Only on the initial payment.

    Should i still install the WooCommerce Subscription add-on

    April 13, 2019 at 4:36 am #4553
    Shadow Labs
    Keymaster

    @farsheed, We don’t have any option in our Subscription Integration addon to reward a commission only on the first payment.

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