Tracking data is not present. This is not an affiliate sale

[mkmabona]

Good day

Please advise,

I receive the following error on the logs.

[07/04/2022 7:33 PM] – SUCCESS : Paid Membership Pro Integration – payment_type: PayFast, status: success, txn_id: #####, amount: 29.99
[07/04/2022 7:33 PM] – SUCCESS : Paid Membership Pro Integration – Tracking data is not present. This is not an affiliate sale
[07/04/2022 7:33 PM] – SUCCESS : Paid Membership Pro Integration – wpam_pmpro_after_checkout() function, user id: #### and affiliate id:
[07/04/2022 7:33 PM] – SUCCESS : Paid Membership Pro Integration – wpam_pmpro_after_checkout() function, affiliate id is empty so no action is necessary.

[Shadow Labs]

@mkmabona, Can you please check if the affiliate cookie is getting tracked on your site?

Affiliate Purchases not generating commissions

[mkmabona]

Yes the cookie is getting tracked, secondly my host responded with the following message when someone on the forum suggested it was a server issue.

We haven’t enabled varnish cache in our servers. However, I have tweaked some settings in your domain to disable the varnish cache for your domain.

I have also removed all plugins for the purchase aside from Wp Affiliate Manager and Paid Membership Pro.

[mkmabona]

This is the affiliate link: https://www.gritsports.co.za/membership-account/membership-levels/?wpam_id=7

[mkmabona]

I take I wont be getting a response or should I look to other avenues?

[Shadow Labs]

@mkmabona, We clicked on the link that you provided but the cookie did not get tracked. Can you please check it from your end to see if the “wpam_id” cookie is saved?

[Author]

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