[BlueLabelle]

Thanks so much, I will go back with your recommendations to the affiliate.

[BlueLabelle]

Thanks I appreciate it.

Did you see the image? Thats the problem, the link is there on her site, but no image, instead a broken jpeg symbol.

If the image loaded for you I’ll be reassured it’s not an issue from my end.

Thanks again.

[BlueLabelle]

Thank you. She has tried multiple times to no avail.

Can you tell me if the code works for you please, showing an image? That will be something at least.

I will then go back to her and ask her to clear the cache. Although unfortunately I believe she is tired of trying it after various failed attempts so she her patience may have run dry.

Thanks again.

[BlueLabelle]

Hi thank you.

Her website is on the ‘blogger’ network, webaddress ends in .blogspot.com. I will ask her to clear cache and see if it is up to date.

But the fact she was able to upload other sidebar affiliate ad images that day without issue suggests the problem lies in my code.

Could it be that it’s jpeg and not png?

Many thanks again.

[BlueLabelle]

Hi no it isn’t resolved.

One of my affiliate says the image link doesn’t work on her blog, but other brands’ image links do.

Do you have any ideas as to why it wouldn’t work on her site? It obviously worked pasting it here! The alt text shows, but no image, just the broken jpeg symbol.

Thanks for your help!

[BlueLabelle]

Renamed file without adblocker triggers:

<a href="https://www.bluelabelle.co.uk/shop?wpam_id=115"><img src="https://www.bluelabelle.co.uk/wp-content/uploads/2019/02/BL-sidebar-image-a.jpg" style="border: 0;" title="Shop Now at Blue Labelle"/></a>

Thanks for your help.

[BlueLabelle]

oh hang on that’s posted the actual image haha, see it’s working for me! Will try and post without that happening:

<a href="https://www.bluelabelle.co.uk/shop?wpam_id=115"><img src="https://www.bluelabelle.co.uk/wp-content/uploads/2019/02/BL-affiliate250a.jpg" style="border: 0;" title="Shop Now at Blue Labelle"/></a>

[BlueLabelle]

Thank you for your quick response, I will tell my affiliates.

Can I just check, to enter the HTML versions stored under Creatives, they copy & paste the code into their html text editor, then when the text is posted the ‘link text’ will show in their article? But if the affiliates don’t have access to a html text editor they will just have to add their ID’s to the end of the web page addres?

Thanks for confirming,
Pascale

[Author]

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