[LCFM]

Hello!

Great plugin. However, it doesn’t seem to be tracking commissions for me.

Here is a snippet from the log file:
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[02/05/2021 7:38 PM] – SUCCESS : WooCommerce Integration – Saving wpam_id (7) with order. Order ID: 19168
[02/05/2021 7:38 PM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 19168
[02/05/2021 7:38 PM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[02/05/2021 7:38 PM] – SUCCESS : WooCommerce Integration – Order status: pending
[02/05/2021 7:38 PM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[02/05/2021 7:38 PM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[02/05/2021 7:41 PM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 19168
[02/05/2021 7:41 PM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[02/05/2021 7:41 PM] – SUCCESS : WooCommerce Integration – This notification is for a new subscription payment
[02/05/2021 7:41 PM] – NOTICE : The commission will be calculated via the recurring payemnt api call.

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I checked PayPal and Woocommerce “Orders” – both are saying the transaction is “complete.” However, the affiliate did not receive any commission. And when I view the statistics for that affiliate, it shows the number of transactions to be zero.

I also searched the entire log file for that same order ID (19168) but it only appears in the above snippet.

Please advise.

Cheers,

[Author]

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