[mlunguParticipant]

Hi

yeah it does work fine without that – but I knew that. The issue is that the discount given is calculated as a voucher and shows as a negative fee. It does not change the price of the item or the subtotal. I can see why the commission does therefore not take it in to account, was just hoping there is a way…..

[mlunguParticipant]

I ran a test with log enabled – in this case the commission should be calculated on 53.85, not on 107.7

[08/05/2020 7:51 PM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[08/05/2020 7:51 PM] – SUCCESS : WooCommerce Integration – Order status: completed
[08/05/2020 7:51 PM] – SUCCESS : WooCommerce Integration – Total amount: 53.85, Total shipping: 0, Total tax: 0, Fees: -53.85
[08/05/2020 7:51 PM] – SUCCESS : WooCommerce Integration – awarding commission for order ID: 12758, Purchase amount: 107.7, Affiliate ID: 15, Buyer Email:

[mlunguParticipant]

Hi

Hmm ok that is a problem for us. We do not use either of those statuses. So there is no way of telling the plugin upon which status it needs to process the commission?

[mlunguParticipant]

Hi

Just a little bump to see if there is a solution for this?

Cheers
Theo

[mlunguParticipant]

HI

Ok – we don’t allow affiliates to register but rather create them ourselves. But indeed the “automatically approve” worked. Would it not be better to just be able to activate an affiliate from the back end?

Then – I see that it triggers a commission upon “processing” – however we do not use that status. In our environment most orders come in unpaid. The order will be in the status “awaiting payment”. Customer then transfers money. Once received, we move it to “payment received”. It is at that point that it should trigger the commission. Credit Card payments follow the same path – it goes to “payment received” after which we send it off.

How do we change the status that would trigger the commission?

Cheers
Theo

[mlunguParticipant]

Hi

ok I think my affiliate is not active because they are meant to accept some terms and conditions. What terms and conditions though? I don’t see a page like that nor a link anywhere to that?

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