[Shadow Labs]

Thanks. Please enable debug in the Affiliates Manager plugin. With the debug option enabled, you will be able to monitor backend activities.

[Shadow Labs]

Hi, What integration are you using?

Documentation

[Shadow Labs]

Hi, We have no integration with buddyboss pro unfortunately: https://wpaffiliatemanager.com/documentation/

[Shadow Labs]

Everything is done automatically in the backend. You can keep the debug option enabled to monitor how each purchase is processed in the plugin.

[Shadow Labs]

Hi, Have you tried this: https://wpaffiliatemanager.com/affiliates-manager-google-recaptcha-integration/

[Shadow Labs]

Thanks. The plugin automatically rewards commissions on purchases. However, no money is sent until you make a payout. Does this work with your setup?

[Shadow Labs]

Hi, What integration are you using?

Documentation

[Shadow Labs]

Hi, This post should help: https://wpaffiliatemanager.com/how-to-customize-various-text-messages-displayed-by-affiliates-manager/

[Shadow Labs]

Hi, Please make sure that each page contains the correct shortcode: https://wpaffiliatemanager.com/recreating-required-pages-affiliates-manager-plugin/

[Shadow Labs]

Hi, You can change the base commission rate of an affiliate by editing their profile.

[Shadow Labs]

@ignisutigmail-com, You can search here: https://wpaffiliatemanager.com/forums/

[Shadow Labs]

@muhab, We have replied to your email regarding this issue.

[Shadow Labs]

Hi, This post should help: https://wpaffiliatemanager.com/forums/topic/affiliate-user-is-no-longer-active-yet-says-so/

[Shadow Labs]

Adding/changing capabilities will not make a difference unfortunately. They are just for display purposes.

Please log in to phpmyadmin and open the “wpam_affiliates” table from your WordPress database. Check the “userId” column of this affiliate. Does it match the WordPress user ID of the account they are using to log in?

[Shadow Labs]

Thanks. The affiliate account is linked to a WordPress user account when a new affiliate registers. This is done in the database. That’s how the plugin determines whether an affiliate is logged in.

If the affiliate account points to user ID 2 but the logged in user ID is 3, the plugin cannot make this connection. Have you made any changes to the site that may cause this issue? It can also happen if the user logs in with a different WordPress user account.

[Author]

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