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@umer123, Are you using any plugin to customize the default WordPress login?
@KornelT, What language is set in your General settings? Please use the contact form to get in touch so we can investigate this issue: https://wpaffiliatemanager.com/contact/
@kingdomx, It seems to be redirecting me to this page:
https://kingdomx.com/affiliateshttps:/kingdomx.com/. Do you know where this redirection is coming from?@Nexusway, I’m not sure what you are asking for.
Hi, my understanding was that the plugin applied the commission rate on the subtotal, excluding tax, shipping etc and also on the Discount.
– That’s what it’s doing.
I expected to see the 20% commission applied to the $35, not the $27.
– Do you want the commission to be applied to $35 or just want to show that amount as the sale amount?
@jonatansalud-fan, There might be a JavaScript error on your site that is breaking this functionality. Please use our contact form to get in touch so we can investigate this issue:
@PeterHogan, Thank you. I can see a menu item named “Affiliate Links” where “My Creatives” is supposed to appear. Have you made any changes to our default messages using the language file or by editing the core code?
@PeterHogan, You can upload the image to your media library and copy and paste the URL from there. You can use our contact form if you don’t want to share the image: https://wpaffiliatemanager.com/contact/
@pixel-biz, Thank you. It’s not from WooCommerce. That explains why it’s not working.
@pixel-biz, Payment gateway is not the issue here. I’m just trying to know if the extension is developed by WooCommerce. Otherwise it may not follow the WooCommerce API and the integration will be broken.
@PeterHogan, Can you please provide a screenshot of the affiliates manager plugin menu?
@pixel-biz, The plugin saves the affiliate ID to the WooCommerce order during checkout. Since the cookie is present in the browser it should be able save the value and retrieve it from the order after the purchase is confirmed.
Are you using any third-party extension with WooCommerce? You can try deactivating all the plugin temporarily (except WooCommerce and affiliates manager) to see if it’s a plugin conflict.
@pixel-biz, Thank you. I clicked on the link and cookie got tracked. So If I purchase something now a commission should be rewarded to affiliate 1.
Can you please check your browser cookies to see if a cookie named “wpam_id” exists?
@pixel-biz, Thank you. Did you click on an affiliate link before making the purchase? The plugin was unable to retrieve the referral data from the order.
@pixel-biz, Do you have the debug option enabled in the affiliates manager plugin? If not please enable debug and make a test affiliate purchase so we can check it.
