Forum Replies Created
-
AuthorPosts
-
Shadow Labs
KeymasterHi, The plugin is supposed to redirect you to the affiliate homepage. You may have some other plugin installed that is automatically redirecting you to the homepage of your site. Please deactivate one plugin at a time to see which one is causing this issue.
September 16, 2017 at 4:47 am in reply to: affiliate not paid after success paypal payment and affiliate didn't receive con #2928Shadow Labs
Keymaster@Sashka, We have replied to the email that you sent us regarding this issue.
Shadow Labs
KeymasterHi, That’s not earnings. It’s the amount that will be credited to the affiliate when they make a sale. In your case, it’s set to 40%. We will troubleshoot this issue via email since you sent a contact form request.
September 13, 2017 at 5:05 am in reply to: Landing page link not adjusting when I create a new creative #2907Shadow Labs
KeymasterHi, Affiliates Manager is not fully translated into Bengali yet: https://wordpress.org/plugins/affiliates-manager/#developers
Shadow Labs
KeymasterHi, Unfortuantely these are not possible at the moment.
Shadow Labs
KeymasterThanks. In our WooCommerce integration, the plugin only calculates commission on the sale amount (without shipping, tax, fees).
Shadow Labs
KeymasterHi, Which integration option are you using?
September 1, 2017 at 4:20 am in reply to: Can WPAM works with Simple Membership running Sandbox Testing mode #2886Shadow Labs
KeymasterHi, Affiliates manager doesn’t really check whether or not your membership plugin is running in test mode. As long as it receives notification of a payment from the simple membership plugin it should be able to award commission for it.
Shadow Labs
KeymasterThat is correct.
Shadow Labs
KeymasterHi, An affiliate account has the same capability as a “subscriber”. Unfortunately, That role doesn’t have a big purpose yet. We are just creating it so it’s easier for you to identify which users are affiliates in the WordPress Users menu.
August 23, 2017 at 4:00 am in reply to: Registration Form: Change the instruction for email address field #2876Shadow Labs
KeymasterAll the email templates are working fine as far as we are concerned. Please use the contact form to get in touch so we can investigate this issue on your site.
Shadow Labs
KeymasterIt shows the same terms and conditions when an affiliate logs into the dashboard upon confirmation. Are you trying to change the message or this whole process of agreeing to the terms and choosing a payment method? If it’s the latter this cannot be changed unfortunately (this is how the manual affiliate approval works in our plugin).
August 22, 2017 at 4:25 am in reply to: Does affiliate manager track affiliates when the customer redirects. #2868Shadow Labs
KeymasterHi, The sale will still get tracked because it checks for a specific cookie in the user’s browser:
Shadow Labs
KeymasterHi, Are you viewing that page when logged in as a WordPress user (example: admin)?
-
AuthorPosts