Forum Replies Created
-
Posts
-
That is good to know.
I am marking this thread as resolved. If you have other issues please create a new support thread.
Thank you
Hi,
after accepted by admin they logged into Panel and accepted the terms (popup). But they, can not see the links of program.
What do you mean by links of programs? Are you referring to the affiliates plugins tabs when an affiliate logs into their account?
In dashboard ,as admin, I can see only that the user is approved but he not yet accepted the terms.
I am not following the above comment because previously you said and accepted the terms (popup).
Regards
Hi, please check to make sure the affiliate name and e-mail does not exist under Users -> All Users tab in your website admin panel.
Thank you
Hi, please carry out the following troubleshooting steps. Let me know how you go.
Thank you
Hi, do you have a cache plugin installed in your site? If you do, make sure you also clear the cache. Also you might also want to clear the browser cache.
Let me know if the above helps you.
Regards
Hi, have you updated the plugin to the latest version 2.5.7? If you haven’t can you update the plugin. Then carry out another test and report back.
Thank you
Hi, just to clarify your issue. Are you referring to the following documentation?
Hi Jim,
There is no difference in the functionality. You can purchase the premium version if you need technical support (where one of our support staff will login to your site to troubleshoot an issue related to the affiliates manager plugin).
Thank you
Hi,
1) is there any provision to set for which order status affiliate commission added to user account ? (Like Processing, Completed)
Can you explain the above further.
2) If the order was canceled mark then what happen with affiliate commission ? is it remove by automatically from affiliate user account ?
Please read the following documentation to help you understand how the affiliate manager works in regards to deleting accounts. The following documentation talks about the duration of the cookies, which tracks affiliates referrals.
3) There was any provision that affiliate user can request for redeem his/her commission in his/her side ?
You have the option to manually pay a commission. Please read the following documentation.
4) Main bug i got is in registration page state dropdown was fix only USA state showing.
That is not a bug, currently that is how the plugin is set up. You have the option to select Outside US.
Let me know if you need more information or help.
Thank you
Hi, please check the following documentation. Let me know if this helps you.
Kind regards
Hi,
I would like to reward the customer too, by discounting his order on-the-fly by a percentage. Is it possible?
No, unfortunately that feature is not available.
Kind regards
Hi, please submit a premium support ticket.
Thank you
