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mbrsolution
ModeratorThat is good to know.
I am marking this thread as resolved. If you have other issues please create a new support thread.
Thank you
mbrsolution
ModeratorHi,
after accepted by admin they logged into Panel and accepted the terms (popup). But they, can not see the links of program.
What do you mean by links of programs? Are you referring to the affiliates plugins tabs when an affiliate logs into their account?
In dashboard ,as admin, I can see only that the user is approved but he not yet accepted the terms.
I am not following the above comment because previously you said and accepted the terms (popup).
Regards
mbrsolution
ModeratorHi, please check to make sure the affiliate name and e-mail does not exist under Users -> All Users tab in your website admin panel.
Thank you
mbrsolution
ModeratorHi, please carry out the following troubleshooting steps. Let me know how you go.
Thank you
mbrsolution
ModeratorHi, do you have a cache plugin installed in your site? If you do, make sure you also clear the cache. Also you might also want to clear the browser cache.
Let me know if the above helps you.
Regards
July 23, 2018 at 9:37 pm in reply to: Creative Images are not displaying properly from facebook shares #3818mbrsolution
ModeratorHi, have you updated the plugin to the latest version 2.5.7? If you haven’t can you update the plugin. Then carry out another test and report back.
Thank you
July 22, 2018 at 10:44 pm in reply to: Creative Images are not displaying properly from facebook shares #3812mbrsolution
ModeratorHi, just to clarify your issue. Are you referring to the following documentation?
July 17, 2018 at 10:03 pm in reply to: ERROR: User already has an account and is already an affiliate #3803mbrsolution
ModeratorHi Jim,
There is no difference in the functionality. You can purchase the premium version if you need technical support (where one of our support staff will login to your site to troubleshoot an issue related to the affiliates manager plugin).
Thank you
July 15, 2018 at 1:27 am in reply to: If order was cancle then what happen for affiliate commision ? #3796mbrsolution
ModeratorHi,
1) is there any provision to set for which order status affiliate commission added to user account ? (Like Processing, Completed)
Can you explain the above further.
2) If the order was canceled mark then what happen with affiliate commission ? is it remove by automatically from affiliate user account ?
Please read the following documentation to help you understand how the affiliate manager works in regards to deleting accounts. The following documentation talks about the duration of the cookies, which tracks affiliates referrals.
3) There was any provision that affiliate user can request for redeem his/her commission in his/her side ?
You have the option to manually pay a commission. Please read the following documentation.
4) Main bug i got is in registration page state dropdown was fix only USA state showing.
That is not a bug, currently that is how the plugin is set up. You have the option to select Outside US.
Let me know if you need more information or help.
Thank you
mbrsolution
ModeratorHi, please check the following documentation. Let me know if this helps you.
Kind regards
mbrsolution
ModeratorHi,
I would like to reward the customer too, by discounting his order on-the-fly by a percentage. Is it possible?
No, unfortunately that feature is not available.
Kind regards
mbrsolution
ModeratorHi, the plugin developers will investigate further this issue.
Thank you
mbrsolution
ModeratorHi, can you provide an example of what you are trying to achieve?
Thank you
mbrsolution
ModeratorHi, the plugin developers will investigate further your request.
Thank you
mbrsolution
ModeratorHi, please submit a premium support ticket.
Thank you
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