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June 21, 2017 at 5:26 am in reply to: Tracking data is not present. This is not an affiliate sale ??! #2746
Shadow Labs
KeymasterThat means the plugin was not being able to retrieve the tracking data from your browser. Please do the following:
1) click on your test affiliate link
2) Check your browser cookies to see if a cookie named “wpam_id” got set.June 21, 2017 at 5:24 am in reply to: affiliate sign up problem when using with wishlist member plugin #2745Shadow Labs
KeymasterHi, Does it happen after submitting the registration form or once they login from the Affiliate Login page?
June 20, 2017 at 7:46 am in reply to: Tracking data is not present. This is not an affiliate sale ??! #2742Shadow Labs
KeymasterHi, Do you have the debug option enabled in the affiliates manager settings? Are you referring to click or sale tracking?
Shadow Labs
KeymasterHi, You can manually create the pages: https://wpaffiliatemanager.com/recreating-required-pages-affiliates-manager-plugin/
Shadow Labs
KeymasterHi, Do you get any error? The login functionality on our login page is fully controlled by WordPress. So it should work fine unless another user management/membership type plugin tries to override the default process. You can deactivate one plugin at at a time (except affiliates manager) to see which one is causing this issue.
Shadow Labs
KeymasterHi, We don’t have a direct integration option with any individual payment gateway. You will need to use a plugin that supports Stripe and we offer integration with:
Shadow Labs
KeymasterHi, Do you have the debug option enabled in the affiliates manager settings? If not please enable debug and do a test affiliate transaction afterwards. That way you will be able to see if affiliate commission is getting recorded in your system.
Shadow Labs
KeymasterOur login functionality is fully controlled by WordPress. So when an affiliate logs in from the affiliate login page they actually login as a WordPress user (just like logging in from the wp-admin/wp-login.php page).
I did some research on this error. It may not be actually coming from core WordPress. So the possibilities are:
1) You have a plugin on your site (probably a security plugin) that is doing something in the backend when a user logs into WordPress. If there is no security plugin, you can deactivate one plugin at a time (except affiliates manager) to see which one is causing this conflict.
2) Your hosting provider has implemented an extra layer of security to avoid WordPress websites being hacked. So you may need to contact your host for more information.
Shadow Labs
KeymasterDo you have any caching plugin installed? That would explain why the Captcha was showing even after you deactivated it.
Shadow Labs
KeymasterHi, The affiliate is getting this error on the affiliate login page? What happens if she logs in from the wp-admin or wp-login.php page?
Shadow Labs
KeymasterThanks. The registration is not going through for me as well. I can see that you made customisation to the signup form. so you should check if it works with the default fields. Can you please also disable captcha and see how it goes?
Shadow Labs
KeymasterHi, Do you see any error? Please provide a link to your registration page so I can take a look.
May 19, 2017 at 3:44 am in reply to: Can Affiliate Link be Generated in Google Analytics Tracking Links? #2710Shadow Labs
KeymasterHi, We haven’t tested it. But that shouldn’t interfere with it. Affiliate links can be tracked by simply adding the affiliate ID parameter to a URL:
May 17, 2017 at 9:36 am in reply to: How do I create affiliate links for specific product pages? #2707Shadow Labs
KeymasterHi, The default affiliate link is just to show the default URL to your affiliates. You are not really limited to using just one link. You can create as many links as you want by creating new creatives.
Your affiliates can actually link to any page on your site by simply adding an affiliate ID to the URL.
Shadow Labs
KeymasterYou can keep it disabled for now. We will run some tests to see what happens when a customer purchases multiple times.
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