[Shadow Labs]

Hi, Please send your test affiliate credentials via contact form so we can login to the site and check this issue.

Contact

[Shadow Labs]

Hi, The sale would still get tracked even though the user moved to a different page.

[Shadow Labs]

Hi, You can manually create them by yourself: https://wpaffiliatemanager.com/recreating-required-pages-affiliates-manager-plugin/

[Shadow Labs]

Hi, Please send us your test affiliate credentials via contact form so we can investigate it.

Contact

[Shadow Labs]

Hi, We already received an email from you regarding this issue. We will communicate via email to investigate it.

[Shadow Labs]

Hi, Affiliates Manager only awards commission when a WooCommerce order goes to a “processing” or “completed” state. It will also reverse the commission for a transaction if refunded.

[Shadow Labs]

Thanks. Please use the contact form to get in touch so We can login to your site and investigate this issue.

[Shadow Labs]

Hi, Do you mean that some affiliates are not being able to login to the affiliate dashboard? The login functionality is controlled by WordPress. As long as the login credentials are correct they should be able to login without any issue. Do you have some sort of security restrictions on the server that could cause this issue?

[Shadow Labs]

Unfortunately it’s not possible to send these information to another contact form plugin at the moment. Can you please explain why you need to send these information to your contact form?

[Shadow Labs]

@omar37, Do you have the debug option enabled in the affiliates manager settings? If not please enable debug and run some test transactions afterwards so we can investigate this issue. You can provide a link to the log file via our contact form:

Contact

[Shadow Labs]

@omar37, This is for our WooCommerce product specific commission addon:

Product Specific Affiliate Commission for WooCommerce Products

[Shadow Labs]

@mrhxtung, It would be hard to troubleshoot this issue since it’s on localhost. Do you get any error message after the form is submitted? Have you made any customisation to the registration form?

[Shadow Labs]

Hi, Unfortunately that’s not possible at the moment. You can only add custom text input field to the registration page.

[Shadow Labs]

Hi, Unfortunately this is not possible at the moment. It’s how the plugin was designed.

[Shadow Labs]

Hi, it’s possible. please provide a link to your affiliate homepage so I can take a look.

[Author]

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