WordPress Affiliate Manager

Affiliates Management Plugin for WordPress

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mbrsolution

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Viewing 15 posts - 241 through 255 (of 548 total)
← 1 2 3 … 16 17 18 … 35 36 37 →
  • Author
    Posts
  • November 5, 2018 at 9:41 am in reply to: customize referrer url #4074
    mbrsolution
    Moderator

    Hi, check the following documentation. Let me know if this helps you.

    Kind regards

    November 3, 2018 at 10:14 pm in reply to: Cash on Delivery Method Does Not Credit Affiliate #4070
    mbrsolution
    Moderator

    Hi,

    Found out that the affiliates were being created by me in Admin, and there was no way to ‘Accept the Terms and Conditions’, this apparently made any of their referrals not count. So, as a workaround If I am manually adding affiliates, I do it through the public form instead.

    I just want to clarify this point for you. The following is the information displayed when adding a new affiliate manually via the site administration.

    As an Affiliate Manager, if you want to create an affiliate account rather than directing someone to the normal registration form, you can do that here. Once you fill out the required contact information, your new affiliate will receive an email with their username and password. They will automatically be approved, but will still have to log in to agree to the terms & conditions and set their preferred payment method.

    I hope the above clarifies your issue when adding an affiliate manually.

    Regards

    November 1, 2018 at 11:59 pm in reply to: User already has an account and is already an affiliate. #4059
    mbrsolution
    Moderator

    Hi,

    I get this error – User already has an account and is already an affiliate

    That means that they already have an account in your site. Please read the following documentation. Let me know if this helps you.

    Kind regards

    October 27, 2018 at 10:09 am in reply to: Problems with HTTPS protocol: WPAM don't show some settings #4056
    mbrsolution
    Moderator

    Hi, can you carry out the following troubleshooting steps.

    Thank you

    October 27, 2018 at 6:09 am in reply to: Problems with HTTPS protocol: WPAM don't show some settings #4050
    mbrsolution
    Moderator

    Hi,

    I have a little issue with my WPAM implementation in WordPress. My client site run under HTTPS. This causes a problem in the admin zone of your plugin, because the browsers like Chrome hide some parts of the settings because it run unde HTTP.

    Is the whole site in question running under https or only part of the site?

    October 27, 2018 at 5:26 am in reply to: Activation Email to Affiliates: Password issue in Spanish translation [Fixed] #4049
    mbrsolution
    Moderator

    Hi, thank you for wanting to submit the Colombian translation. Please check the following documentation.

    In regards to the current Spanish translation, yes I agree with you about the grammar and spelling errors in some strings. My apologies.

    Unfortunately I have not revised all the strings in this plugin for a long time. However since you brought this up, today I decided to start correcting the strings that need to be edited. Once I complete this task and the Spanish community editors approve my translation the plugin will be up to date 🙂

    Once again thank you for lettings us know.

    Enjoy the plugin.

    October 19, 2018 at 9:30 pm in reply to: Password Creation without WooCommerce #4034
    mbrsolution
    Moderator

    Hi @tuweb, can you start a new support thread. This thread is marked as resolved.

    Thank you

    October 17, 2018 at 2:47 am in reply to: Affiliate Links Not Working #4020
    mbrsolution
    Moderator

    Hi, can you enabled Debug mode. Then carry out another test. Once you have completed the test, can you check the log file.

    Report back with any findings.

    Thank you

    October 17, 2018 at 2:17 am in reply to: Affiliate Links Not Working #4018
    mbrsolution
    Moderator

    Hi, please check the following documentation. You will see a list of WooCommerce addons, do you have any of the WooCommerce addons installed in your site?

    Regards

    October 8, 2018 at 12:40 am in reply to: Stop affiliates earning commission on their own purchases #4011
    mbrsolution
    Moderator

    Hi, unfortunately at present there is no quick option to control if an affiliate clicks on an affiliated link. You will have to monitor this manually for now.

    I have submitted a message to the developers to investigate further your question/request.

    Thank you

    October 5, 2018 at 1:29 am in reply to: Password Creation without WooCommerce #4003
    mbrsolution
    Moderator

    Hi, when an affiliate signs up, a WordPress user account is automatically created. That means the password is automatically created by WordPress and sent via email. However, once they log in to their dashboard they will be able to change it.

    Let me know if you need more information.

    Thank you

    October 5, 2018 at 1:24 am in reply to: Bonus #4002
    mbrsolution
    Moderator

    Hi, unfortunately at present that is not possible with the plugin.

    Thank you

    October 3, 2018 at 9:18 pm in reply to: Bonus #3999
    mbrsolution
    Moderator

    Hi, please check the following documentation. Let me know if this is what you are looking for.

    Award Bonus Commission for Referring an Affiliate to Your Site

    Thank you

    September 29, 2018 at 2:42 am in reply to: COULD NOT SUBMIT FORM IN RELATIONS – You must agree to the terms #3993
    mbrsolution
    Moderator

    Hi, are you using any cache plugins in your site? You might first want to do a plugin and theme conflict test. Let me know how you go.

    Thank you

    September 27, 2018 at 11:19 pm in reply to: No affiliate dashboard available #3987
    mbrsolution
    Moderator

    Hi @jsalness,

    Can you carry out the following test. Create a new test account. Make sure it is active, then login and let me know what you see? Also can you tell me what is the URL you see in the following field Home Page? This field is located under Affiliates -> Settings -> Pages/Forms.

    Also can you check the following documentation, let me know if your problem is related to step 5 payments details?

    Thank you

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