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mbrsolution
ModeratorHi, check the following documentation. Let me know if this helps you.
Kind regards
mbrsolution
ModeratorHi,
Found out that the affiliates were being created by me in Admin, and there was no way to ‘Accept the Terms and Conditions’, this apparently made any of their referrals not count. So, as a workaround If I am manually adding affiliates, I do it through the public form instead.
I just want to clarify this point for you. The following is the information displayed when adding a new affiliate manually via the site administration.
As an Affiliate Manager, if you want to create an affiliate account rather than directing someone to the normal registration form, you can do that here. Once you fill out the required contact information, your new affiliate will receive an email with their username and password. They will automatically be approved, but will still have to log in to agree to the terms & conditions and set their preferred payment method.
I hope the above clarifies your issue when adding an affiliate manually.
Regards
November 1, 2018 at 11:59 pm in reply to: User already has an account and is already an affiliate. #4059mbrsolution
ModeratorHi,
I get this error – User already has an account and is already an affiliate
That means that they already have an account in your site. Please read the following documentation. Let me know if this helps you.
Kind regards
October 27, 2018 at 10:09 am in reply to: Problems with HTTPS protocol: WPAM don't show some settings #4056mbrsolution
ModeratorHi, can you carry out the following troubleshooting steps.
Thank you
October 27, 2018 at 6:09 am in reply to: Problems with HTTPS protocol: WPAM don't show some settings #4050mbrsolution
ModeratorHi,
I have a little issue with my WPAM implementation in WordPress. My client site run under HTTPS. This causes a problem in the admin zone of your plugin, because the browsers like Chrome hide some parts of the settings because it run unde HTTP.
Is the whole site in question running under https or only part of the site?
October 27, 2018 at 5:26 am in reply to: Activation Email to Affiliates: Password issue in Spanish translation [Fixed] #4049mbrsolution
ModeratorHi, thank you for wanting to submit the Colombian translation. Please check the following documentation.
In regards to the current Spanish translation, yes I agree with you about the grammar and spelling errors in some strings. My apologies.
Unfortunately I have not revised all the strings in this plugin for a long time. However since you brought this up, today I decided to start correcting the strings that need to be edited. Once I complete this task and the Spanish community editors approve my translation the plugin will be up to date 🙂
Once again thank you for lettings us know.
Enjoy the plugin.
mbrsolution
ModeratorHi @tuweb, can you start a new support thread. This thread is marked as resolved.
Thank you
mbrsolution
ModeratorHi, can you enabled Debug mode. Then carry out another test. Once you have completed the test, can you check the log file.
Report back with any findings.
Thank you
mbrsolution
ModeratorHi, please check the following documentation. You will see a list of WooCommerce addons, do you have any of the WooCommerce addons installed in your site?
Regards
October 8, 2018 at 12:40 am in reply to: Stop affiliates earning commission on their own purchases #4011mbrsolution
ModeratorHi, unfortunately at present there is no quick option to control if an affiliate clicks on an affiliated link. You will have to monitor this manually for now.
I have submitted a message to the developers to investigate further your question/request.
Thank you
mbrsolution
ModeratorHi, when an affiliate signs up, a WordPress user account is automatically created. That means the password is automatically created by WordPress and sent via email. However, once they log in to their dashboard they will be able to change it.
Let me know if you need more information.
Thank you
mbrsolution
ModeratorHi, unfortunately at present that is not possible with the plugin.
Thank you
mbrsolution
ModeratorHi, please check the following documentation. Let me know if this is what you are looking for.
Award Bonus Commission for Referring an Affiliate to Your Site
Thank you
September 29, 2018 at 2:42 am in reply to: COULD NOT SUBMIT FORM IN RELATIONS – You must agree to the terms #3993mbrsolution
ModeratorHi, are you using any cache plugins in your site? You might first want to do a plugin and theme conflict test. Let me know how you go.
Thank you
mbrsolution
ModeratorHi @jsalness,
Can you carry out the following test. Create a new test account. Make sure it is active, then login and let me know what you see? Also can you tell me what is the URL you see in the following field Home Page? This field is located under Affiliates -> Settings -> Pages/Forms.
Also can you check the following documentation, let me know if your problem is related to step 5 payments details?
Thank you
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